Tag Archives: susan grantham

Ten steps for assessing your social media risk

By MARK PEARSON

Colleague Susan Grantham and I have just co-written a new book, Social Media Risk and the Law – A Guide for Global Communicators, published in September 2021 by Routledge.  

Social Media Risk and the Law.inddIt presents a stakeholder-oriented approach to risk minimisation designed to help social media managers and moderators anticipate, identify, address and balance these dangers and opportunities.

As part of its launch we have written a blog on the Routledge site about the importance of understanding how to engage with online and social media conversations. We recommend ten steps to best establish a general social media legal risk assessment that applies to your overall professional social media use and the way it interacts with your organization’s policies and processes. You can find our blog on the ten steps here. Enjoy!


If you are a communication professional wanting to study in this area, please consider enrolling in our online courses Social Media Law and Risk Management (postgraduate, fully online) or Media Law (undergraduate, available online or on campus).

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer. My only advice is that you consult a lawyer before taking any legal risks.

© Mark Pearson 2021 – the moral right of the author has been asserted.

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How to stay out of court while using social media in business

By MARK PEARSON

Social media offers unlimited opportunities, but professional communicators need effective risk analysis strategies to assess potential legal hazards when posting or hosting content.

Screen Shot 2021-04-09 at 2.15.24 pmA stakeholder-oriented approach to risk minimisation can help social media managers and moderators anticipate, identify, address and balance these dangers and opportunities.

In our new book, colleague Susan Grantham and I have identified ten key questions an organisation might ask in establishing its level of social media legal exposure.

I review these ten questions and a further five specific questions for analysing specific social media legal risks in my latest blog in Griffith University’s Professional Learning Hub’s Thought Leadership series here.


If you are a communication professional wanting to study in this area, please consider enrolling in our online courses Social Media Law and Risk Management (postgraduate) or Media Law (undergraduate).

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer. My only advice is that you consult a lawyer before taking any legal risks.

© Mark Pearson 2021 – the moral right of the author has been asserted.

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Filed under censorship, communication, defamation, First Amendment, free expression, intellectual property, Internet, journalism, journalism education, libel, media ethics, Media freedom, media law, media literacy, Media regulation, national security, open justice, Press freedom, Privacy, public relations, reflective practice, risk, risk management, social media, sub judice, suppression

Social media law resources for professional communicators

By MARK PEARSON

Colleague Susan Grantham and I have written a new book – Social Media Risk and the Law: A Guide for Global Communicators – now in production for publication by Routledge later this year.

We offer professional communicators strategies for taking advantage of social media while also navigating the ethical, legal, and organisational risks that can lead to audience outrage, brand damage, expensive litigation and communication crises.

We take a global approach to risk and social media law, drawing on case studies from key international jurisdictions to explain and illustrate the basic principles.

Of course, an international approach means we need to direct readers to more detailed information about social media laws in their own jurisdictions. We encountered many resources for this purpose along the way, and offer this compilation as a starting point for social media managers wanting to learn more …

Social media law resources for professional communicators – a starting point

Here are some starting points for further information about the main social media law topics covered in our book – Grantham, S. and Pearson, M. (2021, forthcoming). Social Media Risk and the Law: A Guide for Global Communicators. Routledge: Oxon and NY. Topics covered include general information, news, human rights and free expression, cases, business and corporate laws, crime and justice, defamation, intellectual property and privacy/confidentiality. [Thanks to inforrm.org for some useful suggestions. Many more media law blogs and UK resources are listed there.]

International

General, miscellaneous and news

Guardian media law blog – https://www.theguardian.com/media/medialaw

International Forum for Responsible Media blog – https://inforrm.org/

Shear on Social Media Law – https://www.shearsocialmedia.com/media_opportunities

Human rights and free expression

Universal Declaration of Human Rights – https://www.un.org/en/universal-declaration-human-rights/

Article 19 – article19.org

Reporters Without Borders – https://rsf.org/en

IFEX – International Free Expression – https://ifex.org/

Index on Censorship – https://www.indexoncensorship.org/

Transparency International – https://www.transparency.org/en

Media Defence – https://www.mediadefence.org/about/

Cases and news

World Legal Information Institute – http://www.worldlii.org/countries.html

Business laws and regulators

International Consumer Protection and Enforcement Network (ICPEN) https://icpen.org/

Consumers International – https://www.consumersinternational.org/

International consumer protection agencies – https://www.ftc.gov/policy/international/competition-consumer-protection-authorities-worldwide

List of securities regulators internationally – https://www.iosco.org/about/?subsection=membership&memid=1

Crime and justice

UN Global Programme on Cybercrime – https://www.unodc.org/unodc/en/cybercrime/global-programme-cybercrime.html

Defamation

International Press Institute – International Standards on Criminal and Civil Defamation Laws – http://legaldb.freemedia.at/international-standards/

Intellectual property

World Intellectual Property Organisation – https://www.wipo.int/portal/en/index.html

Directory of intellectual property offices – https://www.wipo.int/directory/en/urls.jsp

 Privacy and confidentiality

Global Privacy Enforcement Network – https://www.privacyenforcement.net/

International Association of Privacy Professionals (IAPP) – https://iapp.org/

Africa

General and miscellaneous

Collaboration on International ICT Policy in East and Southern Africa (CIPESA) – https://cipesa.org/

Human rights and free expression

African Freedom of Expression Exchange (AFEX) – https://www.africafex.org/

African Union – Democracy, Law and Human Rights – https://au.int/en/democracy-law-human-rights

Freedom of Expression Institute – http://www.fxi.org.za/component/option,com_frontpage/Itemid,36/

Case law databases

African case law databases – http://www.worldlii.org/cgi-bin/gen_region.pl?region=250

African Legal Information Institute – https://africanlii.org/

Veritas Zimbabwe – http://www.veritaszim.net/

Business laws and regulators

National Consumer Commission (South Africa) – https://www.thencc.gov.za/

Financial Sector Conduct Authority – https://www.fsca.co.za/

Crime and justice

Institute for Security Studies – https://issafrica.org/

International Justice Resource Centre – Africa – https://ijrcenter.org/regional/african/

Defamation

INFORRM – South Africa – https://inforrm.org/category/south-africa/

Intellectual property

Department of Deeds Companies and Intellectual Property (Zimbabwe) – http://www.dcip.gov.zw/

Privacy and confidentiality

Data Protection Africa – https://dataprotection.africa/

Asia-Pacific

General and miscellaneous

Asian Media Information and Communication Centre (AMIC) – https://amic.asia/

Pacific Media Watch – https://pmc.aut.ac.nz/profile/pacific-media-watch

Asian Law Network Blog – https://learn.asialawnetwork.com/

Law and Other Things blog (India) – https://lawandotherthings.com/

Human rights and free expression

Free Speech in China – http://blog.feichangdao.com/

Case law databases

Asian case law (WorldLII) – http://www.worldlii.org/cgi-bin/gen_region.pl?region=2647

Pacific Islands Legal Information Institute – http://www.paclii.org/index.shtml

Business laws and regulators

The ASEAN Committee on Consumer Protection (ACCP) – https://aseanconsumer.org/

Singapore Competition and Consumer Commission – https://www.cccs.gov.sg/

Asia Law Network Blog – Consumer Law – https://learn.asialawnetwork.com/cat/personal/consumer-law/

Crime and justice

International Justice Resource Centre – Asia – https://ijrcenter.org/regional/asia/

Asia Law Network Blog – Criminal and Litigation – https://learn.asialawnetwork.com/cat/personal/criminal-and-litigation/

Netmission.asia – https://netmission.asia/

Defamation

Asia Law Network Blog – Defamation – https://learn.asialawnetwork.com/cat/personal/defamation/

Slater and Gordon – Destination Defamation, South-East Asia – https://www.slatergordon.com.au/blog/business-law/destination-defamation-south-east-asia

Intellectual property

Intellectual Property Office of Singapore – http://www.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/home

Privacy and confidentiality

Asia Pacific Data Protection and Cyber Security Guide 2020 – https://iapp.org/resources/article/311636/

Australia

General and miscellaneous

Communications and Media Law Association – https://www.camla.org.au/

Gazette of Law and Journalism – https://glj.com.au/

Professor Mark Pearson’s blog – www.journlaw.com

Human rights and free expression

Australian Human Rights Commission – Social Media – https://humanrights.gov.au/quick-guide/12098

MEAA media freedom reports – https://www.meaa.org/category/mediaroom/reports/

Case law databases

Australasian Legal Information Institute (AustLII) – http://www.austlii.edu.au/

Federal Register of Legislation – https://www.legislation.gov.au/

Business laws and regulators

Australian Competition and Consumer Commission – Social Media – https://www.accc.gov.au/business/advertising-promoting-your-business/social-media

Australian Communications and Media Authority – https://www.acma.gov.au/

Australian Securities and Investments Commission – https://asic.gov.au/

Law Society of NSW – Guidelines on Social Media Policies – https://www.lawsociety.com.au/resources/resources/my-practice-area/legal-technology/guidelines-social-media

Fair Work Commission – https://www.fwc.gov.au/

 Crime and justice

High Court of Australia – www.hcourt.gov.au

Australian Attorney-General’s Department – Courts – https://www.ag.gov.au/legal-system/courts

The Australian Constitution – https://www.aph.gov.au/About_Parliament/Senate/Powers_practice_n_procedures/Constitution/

Defamation

Defamation Watch (Justin Castelan) – http://defamationwatch.com.au/about/

Intellectual property

Copyright Office – https://www.communications.gov.au/what-we-do/copyright

Copyright Agency – https://www.copyright.com.au/

Australian Copyright Council – https://www.copyright.org.au/

IP Australia – https://www.ipaustralia.gov.au/

Privacy and confidentiality

Office of the Australian Information Commissioner – Social Media Privacy – https://www.oaic.gov.au/privacy/your-privacy-rights/social-media-and-online-privacy/

Australian Privacy Foundation – https://privacy.org.au/

Canada

General and miscellaneous

Department of Justice – Canada’s System of Justice – https://www.justice.gc.ca/eng/csj-sjc/index.html

Canadian Bar Association – https://www.cba.org/Home

Legal Line Canada – https://www.legalline.ca/

Human rights and free expression

Canadian Charter of Rights and Freedoms – https://www.justice.gc.ca/eng/csj-sjc/rfc-dlc/ccrf-ccdl/index.html

Canadian Journalists for Free Expression – https://www.cjfe.org/

Case law databases

Canadian case law (WorldLII) – http://www.worldlii.org/catalog/51528.html

Supreme Court of Canada – https://www.scc-csc.ca/case-dossier/index-eng.aspx

Canadian Media Lawyers Association – https://canadianmedialawyers.com/

Business laws and regulators

Canadian Advertising and Marketing Law – http://www.canadianadvertisinglaw.com/

Office of Consumer Affairs – http://consumer.ic.gc.ca/eic/site/oca-bc.nsf/eng/home

Canadian Bar Association – Social Media Policies in the Workplace – https://www.cba.org/Publications-Resources/CBA-Practice-Link/2015/2014/Social-media-policies-in-the-workplace-What-works

Canadian Securities Administrators – https://www.securities-administrators.ca/

Crime and justice

Supreme Court of Canada – https://www.scc-csc.ca/home-accueil/index-eng.aspx

Media Smarts – Online Hate and Canadian Law – https://mediasmarts.ca/digital-media-literacy/digital-issues/online-hate/online-hate-canadian-law

The Court.ca – blog on Canadian Supreme Court – http://www.thecourt.ca/

Defamation

Mondaq Canada – A Primer on Defamation – https://www.mondaq.com/canada/libel-defamation/725558/a-primer-on-defamation

Intellectual property

Canadian Intellectual Property Office – http://www.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/home

Privacy and confidentiality

Office of the Privacy Commissioner of Canada – https://www.priv.gc.ca/en/

Privacy Canada – https://privacycanada.net/

David T.S. Fraser’s Privacy Law Resources – http://privacylawyer.ca/

Europe (see below for UK)

General and miscellaneous

Droit de technologies (France) – https://cours-de-droit.net/droit-des-ntic-droit-des-nouvelles-technologies-de-l-information-et-de-a121602690/

Human rights and free expression

ECHR blog – https://www.echrblog.com/

The Irish for Rights – http://www.cearta.ie/

Case law databases

Eastern Europe case law (WorldLII) – http://www.worldlii.org/cgi-bin/gen_region.pl?region=2210

Western Europe case law (WorldLII) – http://www.worldlii.org/cgi-bin/gen_region.pl?region=251

Business laws and regulators

European Consumer Centre Network (ECC-Net) – https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en

Citizens Advice – https://www.citizensadvice.org.uk/

Crime and justice

European Justice – Courts – https://e-justice.europa.eu/content_eu_courts-15-en.do

Court of Justice of the European Union – https://europa.eu/european-union/about-eu/institutions-bodies/court-justice_en

Defamation

Council of Europe – Defamation – https://www.coe.int/en/web/freedom-expression/defamation

Czech Defamation Law – https://czechdefamationlaw.wordpress.com/

Intellectual property

European Commission – Intellectual Property Rights – https://ec.europa.eu/info/business-economy-euro/doing-business-eu/intellectual-property-rights_en

Manual on European Defamation Law – Media Defence – https://www.mediadefence.org/resources/manual-on-european-defamation-law/

Privacy and confidentiality

General Data Protection Regulation – EU – https://gdpr.eu/

Europe Data Protection Digest – https://iapp.org/news/europe-data-protection-digest/

New Zealand

General and miscellaneous

Ministry of Justice – Harmful digital communications – https://www.justice.govt.nz/courts/civil/harmful-digital-communications/

NZ Law Society – Social media’s legal criteria – https://www.lawsociety.org.nz/news/lawtalk/issue-812/social-medias-legal-criteria/

Human rights and free expression

NZ Government – Human rights in NZ – https://www.govt.nz/browse/law-crime-and-justice/human-rights-in-nz/

Human Rights Commission – https://www.hrc.co.nz/

New Zealand Bill of Rights Act 1990 – https://www.legislation.govt.nz/act/public/1990/0109/latest/DLM224792.html

Case law databases

New Zealand Legislation – https://www.legislation.govt.nz/

New Zealand Legal Information Institute Databases – http://www.nzlii.org/databases.html

Courts of NZ Judgments – https://www.courtsofnz.govt.nz/judgments

Business laws and regulators

Commerce Commission – https://comcom.govt.nz/

Consumer Protection – Online safety laws and rules – https://www.consumerprotection.govt.nz/general-help/consumer-laws/online-safety-laws-and-rules/

Crime and justice

Ministry of Justice – Courts – https://www.justice.govt.nz/courts/

Courts of NZ – https://www.courtsofnz.govt.nz/

Defamation

Defamation Update NZ – https://defamationupdate.co.nz/

Intellectual property

NZ Intellectual Property Office – https://www.iponz.govt.nz/

Privacy and confidentiality

Office of the Privacy Commissioner – https://www.privacy.org.nz/

Ministry of Justice – Key Initiatives – Privacy – https://www.justice.govt.nz/justice-sector-policy/key-initiatives/privacy/

Privacy Foundation NZ – https://www.privacyfoundation.nz/

South America

General and miscellaneous

Marco Civil Law of the Internet in Brazil – https://www.cgi.br/pagina/marco-civil-law-of-the-internet-in-brazil/180

Human rights and free expression

American Convention on Human Rights – Article 13 – http://www.oas.org/en/iachr/expression/showarticle.asp?artID=25&lID=1

Article 19 – Brazil and South America regional office – https://www.article19.org/regional-office/brazil-and-south-america/

Case law databases

Legal Information Institute – World legal materials from South America – https://www.law.cornell.edu/world/samerica

Business laws and regulators

OECD – Corporate Governance in Latin America – https://www.oecd.org/daf/ca/corporategovernanceinlatinamerica.htm

Crime and justice

Legal Information Institute – World legal materials from South America – https://www.law.cornell.edu/world/samerica

Wilson Center – The Brazilian Judicial System – https://www.wilsoncenter.org/publication/the-brazilian-judicial-system

Defamation

Committee to Protect Journalists – Criminal Defamation Laws in South America – https://cpj.org/reports/2016/03/south-america/

Intellectual property

BizLatin Hub – Overview – Intellectual Property Regulations in Latin America – https://www.bizlatinhub.com/overview-intellectual-property-regulations-latin-america/

Intellectual Property Magazine – South America – https://www.intellectualpropertymagazine.com/world/south_america/

Privacy and confidentiality

Bloomberg BNA – Privacy Law in Latin America and the Caribbean (Cynthia Rich) – https://iapp.org/media/pdf/resource_center/Privacy_Laws_Latin_America.pdf

United Kingdom

General and miscellaneous

International Forum for Responsible Media blog – https://inforrm.org/

Brett Wilson Media Law blog – http://www.brettwilson.co.uk/blog/category/media-law/

Information Law and Policy Centre – https://infolawcentre.blogs.sas.ac.uk/

Human rights and free expression

Transparency Project – http://www.transparencyproject.org.uk/blog/

Case law databases

British and Irish Legal Information Institute (BAILII) – https://www.bailii.org/

Business laws and regulators

Competition and Markets Authority – https://www.gov.uk/government/organisations/competition-and-markets-authority

ACAS – Unfair Dismissal – https://www.acas.org.uk/dismissals/unfair-dismissal

Financial Conduct Authority – https://www.fca.org.uk/

Crime and justice

Courts and Tribunals Judiciary – Structure of the courts and tribunal system – https://www.judiciary.uk/about-the-judiciary/the-justice-system/court-structure/

The Supreme Court – https://www.supremecourt.uk/

Defamation

BBC News – Defamation cases – https://www.bbc.co.uk/news/topics/cxwke9d43kkt/defamation-cases

Scandalous blog – https://www.fieldfisher.com/en/services/dispute-resolution/defamation-and-privacy/defamation-blog

Carruthers Law – Defamation definitions – https://www.carruthers-law.co.uk/our-services/defamation/defamation-definitions/

Intellectual property

UK Intellectual Property Office – http://www.ipo.gov.uk/

UK Copyright Service – https://copyrightservice.co.uk/

Privacy and confidentiality

Gov.UK – Data Protection – https://www.gov.uk/data-protection

Information Commissioner’s Office – https://ico.org.uk/

United States

General and miscellaneous

Social Media Law Bulletin – https://www.socialmedialawbulletin.com/

HG.org Law and Social Media – https://www.hg.org/legal-articles/the-law-and-social-media-31695

Technology and Marketing Law Blog – Eric Goldman – https://blog.ericgoldman.org/

Human rights and free expression

Center for Internet and Society (Stanford University) – http://cyberlaw.stanford.edu/

Committee to Protect Journalists – cpj.org

US Courts – What does free speech mean? – https://www.uscourts.gov/about-federal-courts/educational-resources/about-educational-outreach/activity-resources/what-does

Freedom Forum Institute, First Amendment Center – https://www.freedomforuminstitute.org/first-amendment-center/

Case law databases

US case law (WorldLII) – http://www.worldlii.org/us/

Justia US law – https://law.justia.com/

Legal Information Institute – Cornell University – https://www.law.cornell.edu/

Internet cases – Evan Law blog – http://evan.law/blog/

Business laws and regulators

Federal Trade Commission – https://www.ftc.gov/

US Department of Health and Human Services – Social media policies – https://www.hhs.gov/web/social-media/policies/index.html

US State Consumer Protection Offices – https://www.usa.gov/state-consumer

Crime and justice

Supreme Court of the United States – https://www.supremecourt.gov/

United States Courts – https://www.uscourts.gov/

Cybersecurity and Infrastructure Security Agency – https://www.cisa.gov/cybersecurity

Homeland Security – Cybersecurity – https://www.dhs.gov/topic/cybersecurity

Defamation

Legal Information Institute – Defamation – https://www.law.cornell.edu/wex/defamation

Freedom Forum Institute – Quick guide to libel law – https://www.freedomforuminstitute.org/first-amendment-center/primers/libellaw/

Intellectual property

US Copyright Office – https://www.copyright.gov/

US Patent and Trademark Office – https://www.uspto.gov/

Privacy and confidentiality

Data protection law – HG.org – https://www.hg.org/data-protection.html

US Department of State – Privacy Office – https://www.state.gov/bureaus-offices/under-secretary-for-management/bureau-of-administration/privacy-office/


If you are a communication professional wanting to study in this area, please consider enrolling in our online courses Social Media Law and Risk Management (postgraduate) or Media Law (undergraduate).

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer. My only advice is that you consult a lawyer before taking any legal risks.

© Mark Pearson and Susan Grantham 2021 – the moral right of the author has been asserted.

Leave a comment

Filed under censorship, communication, defamation, First Amendment, free expression, intellectual property, Internet, journalism, journalism education, libel, media ethics, Media freedom, media law, media literacy, Media regulation, national security, open justice, Press freedom, Privacy, public relations, reflective practice, risk, risk management, social media, sub judice, suppression