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My piece in The Drum: Media regulation made simple by ‘responsible truth-telling’

By MARK PEARSON

Some of you might have missed my opinion piece at ABC’s The Drum Opinion published on December 22.

I reproduce it here for your interest and you might like to add your comments to the other 100+ featured on The Drum .

—————————

Media regulation made simple

MARK PEARSON

The solution to the news media regulation problem lies in two or three simple words, depending on whether you choose to hyphenate: ‘responsible truth-telling’.

Those words should replace the myriad of codes of ethics, codes of practice, and statements of principles that Australian journalists are expected to follow in their daily reportage.

It might sound idealistic and over-simplified but that’s what it comes down to. It is a phrase that can be read to incorporate truth-seeking, across all platforms of new, social and legacy media, by those practising the pursuit many of us still call ‘journalism’ and by those blogging, tweeting or standing on soap boxes in public parks claiming to be speaking in the public interest.

As the Supreme Court of Canada recently decided, ‘responsible communication on a matter of public interest’ is worth protecting and irresponsible communication should be discouraged.

Regulation in the form of laws has worked reasonably well to deal with irresponsible investigations and publications and harmful falsities and continues to do so.

Just because ‘co-regulation’ via the Australian Communication and Media Authority and ‘self-regulation’ via industry groups, the Australian Press Council and the journalists’ union have floundered, does not make straight-out government control of the media any more acceptable in a Western democracy.

There is already an oversupply of regulation of the media and free expression generally in this country – across all levels of government and via quasi-governmental and self-regulatory and co-regulatory bodies. Added to this there is considerable censorship of free expression in government and the corporate sector in the form of ‘spin’.

Australia’s free expression is particularly fragile because it lacks any formal expression in our Constitution, especially when this is combined with at least five inquiries into the news media this year (2011) and proposals for a press regulator with government teeth, against a backdrop of Senator Conroy’s attempts at imposing an internet filtering scheme.

The Convergence Review quite rightly takes a 21st century broad-brush view of media regulation, but the Media Inquiry chair Ray Finkelstein QC appears focussed on a mechanism to prop up the very 20th century complaints system of the Press Council, proposing some government sanctions on the publication of findings and some taxpayer funding to supplement the reluctant sponsorship of the major newspaper groups.

My own submission to the Media Inquiry proposed there should be no more laws controlling the media in this country – just better access for media consumers to the laws that already exist and a one-stop shop for the handling of complaints. It also suggested a reworking of consumer laws so that ‘prescribed news providers’ do not get an automatic exemption from the ‘misleading and deceptive conduct’ actions over their news material.

No journalists can be expected to operate effectively within deadline paying heed to all the five or six codes that might apply to them.

A single code of ethics applying to journalists and their employers across all news media, under the banner of ‘responsible truth-telling’ would address fundamental principles of truth, accuracy, verification, attribution, transparency, honesty, respect, equity, fairness, independence, originality and integrity, with exceptions only for matters of substantial legitimate public concern.

It would be supplemented by industry or workplace ‘information and guidance’ documents to help explain to journalists and editors the fact scenarios and precedents applying to a particular medium or specialty.

Any government funding could establish and maintain a one-stop media complaints shop for referring consumers’ concerns to the appropriate self-regulatory or co-regulatory body and an accompanying media literacy campaign for the broader community. The several million dollars spent on these inquiries would have been better spent on this.

Broader citizen access to broadband and the sands of time will solve most of the media regulation problems we have today, but applying existing consumer law to the news media would help. That’s the way it was for a few years after the Trade Practices Act was introduced in 1975 until intensive lobbying by media groups won them a news provider exemption from its operations.

Why revisit consumer law? Because these days most news provision is ‘just another business’ and the only news media candidates for any regulation with teeth are usually operating across state borders in ‘trade or commerce’ and are therefore subject to the provisions of what has been rebadged the Competition and Consumer Act.

The Web 2.0 environment has motivated the traditional media to focus more strongly on commercial interests than it has ever had to do previously, breaking down the traditional ‘firewall’ between advertising and editorial material. Traditional revenue streams have reduced to a trickle. That’s why they have staff freezes and can’t increase their funding of the Press Council.

Such an adjustment to consumer law would mean a scandal on a scale of ‘Cash for Comment’ or the News of the World episode could be handled for what it is: irresponsible deception of media consumers by powerful, cynical, corporate players.

It’s not a radical suggestion. The ACCC entered the Cash for Comment fray early on, but backed off when the then Australian Broadcasting Authority started investigating. Perhaps it should have persisted. Just two years ago the High Court found against Seven under the former Trade Practices Act in a case false claims about goods and services. The reform would extend this to other ethical breaches.

‘Responsible truth-telling’ would remain protected, as it should be in a Western democracy. The onus would be on the ACCC to prove the irresponsibility or falsity of the misleading material or actions and that it was contrary to the public interest.

Media Inquiry chair Ray Finkelstein dismissed my suggestions as ‘impractical’ when I appeared in the Melbourne hearings last Thursday. He seemed intent on his Bandaid-like solution for the Australian Press Council.

He might be willing to take another look at it now that the Convergence Review has flagged its own big-picture approach and its intention to return to the drawing board of media regulation.

Mark Pearson is professor of journalism at Bond University and Australian correspondent for Reporters Without Borders. His views here do not purport to represent those of either of those organisations.

© Mark Pearson 2012

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer. My only advice is that you consult a lawyer before taking any legal risks.

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My Media Inquiry appearance: the transcript

By MARK PEARSON

I appeared at the Independent Media Inquiry on Thursday, December 8, 2011 to address my two submissions – one a personal submission addressing issues of media regulation and the other on behalf of our ARC Vulnerability Linkage Grant group. I have summarised the content of each in earlier blogs, hyperlinked in the last sentence.

For the gratification of those of you wanting an insight into a single witness’s testimony to such an inquiry, I reproduce the transcript of the session below:

                    Independent Inquiry into

                   Media and Media Regulation

                    Public Hearings

 

                         Held at the Monash University Law Chambers

                                   Ground Floor Auditorium

                       Marsh Building, 555 Lonsdale Street, Melbourne

 

                              Thursday, 8 December 2011 at 9.35am

                                           (Day 3)

 

                               Before:  Mr Ray Finkelstein QC and

                                        Dr Matthew Ricketson

 

            .08/12/11  (3)              254

                             Transcript produced by Merrill Corporation

 

 

         1       PROFESSOR MARK PEARSON

         2

         3       MR FINKELSTEIN:   Thanks, Professor, for coming down.

         4

         5       PROFESSOR PEARSON:   Thank you.

         6

         7       MR FINKELSTEIN:   We did hear you had some problems with

         8       your flight.

         9

        10       PROFESSOR PEARSON:   Yes, the Gold Coast airport was closed

        11       temporarily, bad weather.  It is much better down here

        12       today.

        13

        14       DR RICKETSON:   But you got here okay.

        15

        16       PROFESSOR PEARSON:   Yes, in the end.

        17

        18       MR FINKELSTEIN:   Our normal practice is to allow people

        19       who have come to give evidence to also speak to their

        20       submission and most do, some don’t.  It is purely

        21       voluntary, Professor.  So, we will proceed in whichever way

        22       you feel most comfortable with.  Would you like to say a

        23       few words first?

        24

        25       PROFESSOR PEARSON:   I think I do need to say something

        26       because I have in fact made two submissions.  One was in my

        27       capacity as part of a research group, which I understand

        28       was the main reason you asked me here today, and that is

        29       our ARC linkage grant looking at vulnerability and the news

        30       media.  So all I would say by way of introduction is that

        31       when I do make comments I would need to distinguish between

        32       my role in that capacity where I put together the

        33       submission on behalf of the group, but I’m only one of five

        34       or six researchers from different institutions.  The

        35       project is led by Professor Kerry Green from the University

        36       of South Australia.  As with most linkage grants, we have

        37       industry partners.  In fact, one of the sponsors of the

        38       research is the Australian Press Council, which also needs

        39       to be stated by way of disclosure for that submission.

        40

        41            I did submit a private submission in which in turn

        42       I had to distinguish between my various roles because of

        43       course with a private submission I do not speak on behalf

        44       of my institution, Bond University, and I also happen to be

        45       Australian correspondent for the international press

        46       freedom organisation, Reporters Without Borders, and I had

        47       to make it clear in that submission that I was not speaking

 

            .08/12/11  (3)              362         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

         1       in any way on behalf of Reporters Without Borders.  In

         2       fact, they insist upon their correspondents not speaking on

         3       their behalf, just as any news organisation insists on its

         4       own reporters not speaking on its behalf.

         5

         6            So I just wanted to make those comments by way of

         7       clarification.  Is my understanding correct that you mainly

         8       wanted me because of the submission to do with the

         9       vulnerability project?

        10

        11       MR FINKELSTEIN:   Yes, we did.  But I do have some

        12       questions in any event about your own submission.

        13

        14       PROFESSOR PEARSON:   Sure.

        15

        16       MR FINKELSTEIN, it might be easiest to get that out of the

        17       road first, and I will ask you questions and bearing in

        18       mind what you have said I will be asking after your

        19       personal views, not the view of any organisation that you

        20       might represent in other respects.

        21

        22       PROFESSOR PEARSON:   Indeed.

        23

        24       MR FINKELSTEIN:   It is to do with the topic of standards.

        25       I think both standards and access really are the two issues

        26       that I wanted to take up with you.

        27

        28       PROFESSOR PEARSON:   With my personal submission?

        29

        30       MR FINKELSTEIN:   Yes, from your personal submission.

        31       Could I start with standards first.  You make the point,

        32       which I think is a point made elsewhere by other people

        33       making submissions, that there should be a single code of

        34       ethics which applies across the field of journalists and we

        35       have had a few submissions, one from the Media Alliance

        36       itself, but others as well, saying the plethora of

        37       standards and ethics is apt to cause confusion rather than

        38       have necessarily beneficial results.  But what I’m

        39       interested to know, because you don’t say very much about

        40       it in your personal submission, is what your views are

        41       about the methods by which either the multiple codes that

        42       exist or a single uniform code which is to be preferred

        43       comes into existence, how either the multiple or the single

        44       can or should be enforced.

        45

        46       PROFESSOR PEARSON:   The word “enforced” is one that raises

        47       concern, I think, in a context of press as a fourth estate

 

            .08/12/11  (3)              363         M PEARSON

                             Transcript produced by Merrill Corporation

 

         1       in a democratic western society.  My colleagues at

         2       Reporters Without Borders are always alarmed when

         3       government inquiries ask about enforcement of such

         4       standards.  Nevertheless, your first point is to do with

         5       the complexity of all of the different codes.  As an

         6       educator, I make the point in both submissions that in

         7       basic education it is very hard to get students or

         8       practitioners to understand fundamental concepts and work

         9       within them, and with the codes of practice and the code of

        10       ethics and all of these various principles.  A single

        11       journalist may well be working under four, five or six of

        12       these codes of practice quite separate from other

        13       principles issued by the Press Council on particular topic

        14       areas and quite separate from the law of these areas, which

        15       are the main regulatory regime.

        16

        17            So how do I think they would be enforced?  I think the

        18       thrust of this personal submission is basically that there

        19       are already so many laws applying to the news media, actual

        20       laws, that almost all serious complaints to the

        21       self-regulatory or co-regulatory bodies would actually come

        22       within the ambit of one of the existing laws.

        23

        24       MR FINKELSTEIN:   You mean the laws of the land that apply

        25       to all and sundry?

        26

        27       PROFESSOR PEARSON:   Yes, although, as you would well know,

        28       there are certain areas of media law – almost all areas

        29       apply to all and sundry, but certain areas apply much more

        30       to the media because they are coming in contact with them

        31       in their daily practice, and I’m talking about defamation,

        32       contempt of court, confidentiality, trespass, the

        33       developing law of privacy for which there is a separate

        34       inquiry at the moment, nuisance, stalking, police powers,

        35       move along powers.  All of these sorts of laws already

        36       exist.  The problem is more community or ordinary citizens’

        37       access to many of these laws.

        38

        39       MR FINKELSTEIN:   And for the most part access to law is

        40       access in theory only but not in practice, so that for most

        41       members of the community the fact that there’s the law of

        42       the land in a practical sense means nothing to them at all

        43

        44       PROFESSOR PEARSON:   No, but what it does, and it is coming

        45       back to your question to do with enforcement.  To my mind,

        46       to set up a whole new regulatory enforcement mechanism in

        47       addition to the existing laws is unnecessary —

 

            .08/12/11  (3)              364         M PEARSON

                             Transcript produced by Merrill Corporation

 

         1

         2       MR FINKELSTEIN:   Because?

         3

         4       PROFESSOR PEARSON:   Because one mechanism would be to give

         5       the existing community better access to the existing laws,

         6       and this might be idealistic, but via Legal Aid or

         7       whatever —

         8

         9       MR FINKELSTEIN:   There is no practical way that will

        10       happen in my lifetime.

        11

        12       PROFESSOR PEARSON:   Okay.

        13

        14       MR FINKELSTEIN:   Which means in a practical sense it is

        15       easier for me just to put that to one side.  I think the

        16       last witness said he liked practical outcomes and, unless

        17       it has some practical content, it doesn’t really help any

        18       member of the community to proceed on the basis that what

        19       exists in theory but is not real for them is a panacea for

        20       anything.

        21

        22       PROFESSOR PEARSON:   And I take that point.  What I think

        23       is a practical outcome or would be a practical outcome

        24       would be to beef up the alternative dispute resolution

        25       functions without enforcement, without a big stick, and

        26       also to beef up the community education and awareness about

        27       where they can make complaints and really to develop,

        28       I suppose, a single reference point for a single code where

        29       people can go to file complaints.

        30

        31       MR FINKELSTEIN:   When you speak about a single code

        32       applying to journalists and presumably media outlets as

        33       well, would you include radio and TV amongst the people,

        34       organisations – I mean the journalists who work on radio

        35       and TV – and the proprietors of radio and TV outlets?

        36       Would you include them in the single code formula?

        37

        38       PROFESSOR PEARSON:   I see nothing wrong with some sort of

        39       extension document explaining how a basic common code would

        40       apply across all journalism.  Certainly radio,

        41       photojournalism, web-based media, print, each has their own

        42       idiosyncrasies where practitioners would need extension or

        43       support material.

        44

        45            But when you look at any code internationally and, as

        46       you were saying in the last session, it comes down to just

        47       some basic principles: accuracy, verification, fairness,

 

            .08/12/11  (3)              365         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

         1       equity, right of reply, respect, respect for other people’s

         2       rights and underscored by fundamentally truth-telling,

         3       responsible truth-telling.  You could sum up a code in two

         4       words, responsible truth-telling, and that is what

         5       journalism is or should be about.

         6

         7       MR FINKELSTEIN:   What happens if the current means or

         8       methods of self-regulation will not be beefed-up by the

         9       participants?  Is that then the point at which some

        10       government action is required or, if a government acts

        11       responsibly, is it at that point that it should intervene

        12       and do something?

        13

        14       PROFESSOR PEARSON:   Like I said earlier, people have

        15       recourse through various laws and often this is funded by

        16       various groups, anyway; it is not individual funding.  So

        17       it is not to say that only wealthy people in society can

        18       take legal action.  That is not the case.  It is quite

        19       often a union or perhaps a support group of some sort —

        20

        21       MR FINKELSTEIN:   That’s usually true for those who come

        22       into contact with the criminal law, but it is barely true

        23       for those who come into contact with the civil law.  You

        24       are right to say that, if a worker is injured, his or her

        25       union might come to the aid of the worker because of the

        26       collective responsibility that some unions see they should

        27       owe to the membership, but that’s not really the kind of

        28       situation that a person who is in a dispute with the press

        29       finds himself or herself in.

        30

        31            In other words, I don’t know of any support group or

        32       any kind of access for average income earners or less than

        33       average income earners if they are in a dispute with the

        34       press, and sometimes the dispute isn’t a dispute that can

        35       be dealt with through the courts because there might be

        36       false statements or something said but not of a defamatory

        37       kind, so that the law, even for the rich, is unavailable

        38       because the complaint is not about an event which

        39       constitutes a transgression of a law, a civil law.

        40

        41       PROFESSOR PEARSON:   So your question is should there be a

        42       government mechanism for recourse.  I think the system as

        43       it has been operating does not have fatal flaws and it is

        44       very important in a western democracy, without a bill of

        45       rights enshrining freedom of expression, certainly some

        46       High Court movements in that direction but nothing

        47       constitutionally beyond that implied political

 

            .08/12/11  (3)              366         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

         1       communication defence.  It would be sending all of the

         2       wrong messages for a government body to have a brief of

         3       enforcing a journalism code of ethics.

         4

         5       MR FINKELSTEIN:   Why?

         6

         7       Lots of people say that, but I’m not

         8       sure often why they say that.  The code of ethics here

         9       would be – we have, say, the Press Council’s code of ethics

        10       developed by the Press Council in consultation with the

        11       press, so it is not a government code of ethics.  As we

        12       have discussed very briefly, there are common themes

        13       running through all the codes in any event.  So you have a

        14       code which is obviously acceptable to the press, or at

        15       least objectively ought be acceptable, but we know that it

        16       is in fact acceptable.  What is wrong in a democratic

        17       society where the rule is you have to abide by your code?

        18

        19       PROFESSOR PEARSON:   Because basically if you are saying

        20       the existing legal mechanisms are inaccessible, you would

        21       be introducing yet another legal mechanism through such a

        22       formal system of regulation.

        23

        24       MR FINKELSTEIN:   Correct.  One would be effective in the

        25       circumstances where the others are ineffective.  In other

        26       words, introducing something that works in a situation

        27       where the existing methods don’t work.  Why is that

        28       anti-democratic?

        29

        30       PROFESSOR PEARSON:   We already have mechanisms like that

        31       and, as I explain in the submission, we have a media that

        32       is moving more and more towards a consumer model.  The

        33       existing media are under threat.  We already have the ACCC

        34       and consumer law that applies there.

        35

        36       MR FINKELSTEIN:   By and large the kinds of laws that the

        37       ACCC administer, at least the anti-trust provisions of the

        38       relevant legislation, don’t touch any issue that we are

        39       concerned with, and the false and misleading conduct

        40       provisions, the press being the press, have got express

        41       exemption from them.

        42

        43       PROFESSOR PEARSON:   That’s what my submission addresses.

        44       It talks about the fact that that exemption when introduced

        45       was a blanket exemption for prescribed news providers.  In

        46       the new environment prescribed news providers are

        47       effectively your traditional media and my suggestion in the

 

            .08/12/11  (3)              367         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

 

 

 

 

         1       submission is that responsible journalism basically be a

         2       rebuttal presumption for anyone practising journalism, fourth

         3       estate style of journalism, and that that be modified so

         4       that you then have a misleading and deceptive conduct

         5       provision applying, which is already being applied in some

         6       circumstances.  In a commercial situation it is being

         7       applied —

         8

         9       MR FINKELSTEIN:   Part of the problem with that is, from my

        10       perspective, that the first is that if you lift the

        11       exemption or have circumstances where it doesn’t apply, it

        12       only affects statements made in trade or commerce because

        13       that’s the constitutional reach of section 52 or whatever

        14       new number it has got in the redrafted legislation, so it

        15       is of limited application; and the second problem is it

        16       says “Go to the court,” and you walk into a solicitor’s

        17       office and you will say to your solicitor, “I would like to

        18       sue this news outlet for false and misleading conduct,” and

        19       the solicitor will say, “Fine, we’ll take a $50,000 deposit

        20       and then we’ll see how we go as the case progresses.”

        21

        22            In other words, what worries me is that’s another

        23       exercise in unreality in a practical sense, not in a legal

        24       sense.  You can make it work in a legal sense and look

        25       fantastic, but it’s not going to actually help people.

        26

        27       PROFESSOR PEARSON:   My concern about an alternative model,

        28       where you are giving tough powers to enforce an ethical

        29       code through an existing body or a modified body, is that

        30       you would have exactly the same problem.

        31

        32       MR FINKELSTEIN:   You make assumptions, though.  You use

        33       the words “tough powers”.  You might have a particular

        34       meaning for those words which may differ from mine.  What

        35       happens if the “tough powers” were print a retraction,

        36       print a correction?

        37

        38       PROFESSOR PEARSON:   I think we come back to the debate

        39       your previous – remember I’m still speaking personally, not

        40       on behalf of the research group.

        41

        42       MR FINKELSTEIN:   Yes

        43

        44       PROFESSOR PEARSON:   I was listening to your earlier

        45       discussion with Mark Hollands.  I think one of the points

        46       that informs that attitude amongst editors is this notion

        47       of fourth estate which is still a residual ideal and it is

 

            .08/12/11  (3)              368         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

 

 

 

 

         1       much more than just a commercial ethic on the part of

         2       editors.  It is a fierce independence from government, from

         3       government funded regulatory bodies —

         4

         5       MR FINKELSTEIN:   Perfectly happy to make it a levy and

         6       make the media organisations pay it.

         7

         8       PROFESSOR PEARSON:   It is still a government —

         9

        10       MR FINKELSTEIN:   It is not government funded.

        11

        12       PROFESSOR PEARSON:   It is still a government initiative.

        13

        14       MR FINKELSTEIN:   Correct.

        15

        16       PROFESSOR PEARSON:   It would be an initiative of the

        17       Australian government on an independent inquiry’s advice to

        18       force, with newspapers, a publication of certain material

        19       into a certain page of a newspaper.

        20

        21       MR FINKELSTEIN:   To force them to do what they say they

        22       should do.  Do you see the dilemma?  It is not creating a

        23       new rule.  It is not creating a new standard.  It is just

        24       saying, “This is what you say should happen.  Good.  Make

        25       it happen.”

        26

        27       PROFESSOR PEARSON:   All I’m saying is that without free

        28       expression entrenched in any constitution or bill of rights

        29       in this country, unlike most other western democracies, it

        30       would certainly send the message to the international

        31       community that the Australian government wants to force a

        32       will, whether it is its will in the circumstance, upon

        33       mainstream media organisations.

        34

        35       MR FINKELSTEIN:   It would be doing no more than at least

        36       the law of the land applies to broadcasters because it is

        37       very difficult even for those with an entrenched

        38       constitutional right, at least at the moment, to say you

        39       can’t have a rule like that in the case of broadcasters.

        40       In the United States the Supreme Court has said this kind

        41       of regulation about which I’m speaking or more stringent

        42       regulation, right of reply, is perfectly constitutional,

        43       consistent with the first amendment.  So that if you had a

        44       public outcry saying it is an imposition on free speech, it

        45       would be a relatively uninformed outcry.  I’m not sure that

        46       governments or people like me should worry about uninformed

        47       outcries.

 

            .08/12/11  (3)              369         M PEARSON

                             Transcript produced by Merrill Corporation

 

 

 

 

 

 

         1

         2       PROFESSOR PEARSON:   The other thing that would happen with

         3       this would be you would be establishing basically a

         4       two-speed regulatory process in a period of rapid media

         5       change.  We already have that, without entering into it and

         6       not knowing a lot about it, but with the purchase of

         7       consumer goods on-line you already have that sort of

         8       two-speed double standard applying.  Now, I might be an

         9       exception as an academic, but I now get all of my material,

        10       my news material, on-line and I’m just as likely to be

        11       reading the New York Times or Slate or Arstechnica as I am

        12       the Sydney Morning Herald or The Australian.

        13

        14       MR FINKELSTEIN:   True, but you will get news about quite

        15       different things.

        16

        17       PROFESSOR PEARSON:   Not necessarily.

        18

        19       MR FINKELSTEIN:   Overwhelmingly.

        20

        21       PROFESSOR PEARSON:   Perhaps overwhelmingly, but

        22       international news in Australia would have a double

        23       standard applying.  If you were applying Australian ethical

        24       code through a regulator in this country for a major event

        25       happening in Australia, you would be getting or you may

        26       well get quite different standards applying, one where

        27       there would be the reach of your proposed new regulator and

        28       one where there would not be the reach.

        29

        30            While it may not happen all that often, it will happen

        31       on the really big stories.  It will happen on the miners

        32       trapped or the collapse of government or the major protests

        33       in the streets, because you are not going to be able to

        34       enforce your new rules upon these international providers,

        35       just as you can’t enforce them at the moment and the states

        36       are having all sorts of trouble enforcing their various

        37       publication restrictions on suppression orders and contempt

        38       of court and all the rest of it on Facebook or Twitter.  So

        39       traditional media groups —

        40

        41       MR FINKELSTEIN:   I understand that.  That’s pointing out a

        42       consequence, but it is not really pointing to a reason.

        43       What you say is true of almost every current restriction

        44       which is imposed on not just media but on speech.  In other

        45       words, we have rules about obscenity, we have rules about

        46       pornography, we have rules about paedophilia, we have rules

        47       about what you can and what you can’t publish about court

 

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         1       proceedings and so on and so on and so on, and if the

         2       answer was if somebody in the United States could broadcast

         3       the material here with impunity and if that was relevant,

         4       then you would just get rid of all of those rules.  That is

         5       not a rational approach, in my mind.

         6

         7       PROFESSOR PEARSON:   My view is that why would you have a

         8       whole new regulatory regime and a whole new mechanism when

         9       you don’t need that.  I think the existing ones work

        10       reasonably well, but people don’t know about them, people

        11       are illiterate about the media, people, as the main

        12       submission I’m talking about today talks about, they have

        13       various levels of vulnerability to the media and aren’t

        14       able to – don’t want to go through the process and the

        15       grueling complaints system.

        16

        17            So, I think if you wanted to introduce such a system

        18       I would suggest you only did that after at least a trial of

        19       a better reference or a referral agency where something

        20       like the existing Press Council or the ACMA is actually

        21       funded to properly educate the community about the referral

        22       and complaint systems, where they can be proactive in

        23       launching complaints on matters that they have noticed

        24       themselves that have been identified to them, rather than

        25       this business where the person themselves have to issue a

        26       complaint, and effectively a one-stop complaints shop.

        27

        28       MR FINKELSTEIN:   What happens if that funding is not

        29       forthcoming voluntarily?

        30

        31       PROFESSOR PEARSON:   I think it would be very much in the

        32       interests, just as it was in the interests of the

        33       mainstream media organisations to establish the Press

        34       Council in the first place, because of these sorts of

        35       concerns about regulation.  I think if the major media

        36       groups were to recognise that what distinguishes them from

        37       new and amateur players is the fact that they can practice

        38       responsible journalism, then we wouldn’t have any problem

        39       with such a complaints body being funded.

        40

        41       MR FINKELSTEIN:   Correct, and two of the three major news

        42       agencies have said in the last fortnight to me that the

        43       Press Council is adequately funded.  So my starting off

        44       premise has to be – and they are two of the three that

        45       provide almost all of the money and, according to Professor

        46       Disney, if one major sponsor – I don’t want to put it that

        47       way.  Two of the three who provide the bulk of the funds

 

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         1       have indicated that they will not provide more funds, no

         2       matter what the logic of your position is.  So I proceed on

         3       the basis that more money is not forthcoming, because

         4       that’s what I’m told.

         5

         6            So my world, the world with which I have to deal, if

         7       I decide that the Press Council is inadequately funded to

         8       perform its functions, including the additional functions

         9       which you say they ought to be able to carry out, then

        10       I know that’s not going to happen.  So the question is, for

        11       me, do I just leave it as is, and even you agree that

        12       that’s deficient, or do I do something about it, or do

        13       I suggest that something be done about it?

        14

        15       PROFESSOR PEARSON:   I don’t know what this inquiry is

        16       costing, but it would be something in excess of a million

        17       dollars.

        18

        19       MR FINKELSTEIN:   So what?

        20

        21       PROFESSOR PEARSON:   My point is that such funding would

        22       fund a very effective one-stop shop for complaints for at

        23       least the near future.

        24

        25       MR FINKELSTEIN:   A couple of years, but it is government

        26       money.  My funding comes from the government.  So do I take

        27       it that you do not object to government funding?

        28

        29       PROFESSOR PEARSON:   I don’t object to government funding

        30       of better education of the community in such a referral

        31       service.  There are tourism boards, there are all sorts of

        32       funding like that.  What I do object to, personally, what

        33       I do object to is a new regulatory regime —

        34

        35       MR FINKELSTEIN:   Forget about a new one.  Just giving the

        36       money to the Press Council.  That’s not new.  That’s old.

        37       It has been there for 40 years.  Do you have an objection

        38       to that?

        39

        40       PROFESSOR PEARSON:   I don’t have any objection to money

        41       being given to the Press Council.

        42

        43       MR FINKELSTEIN:   From the government.

        44

        45       PROFESSOR PEARSON:   I wouldn’t have an objection to that,

        46       as long as it wasn’t accompanied by new powers of

        47       enforcement.  So a government funded referral service or

 

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         1       beefing-up what the Press Council already does I would see

         2       as perfectly acceptable.

         3

         4       MR FINKELSTEIN:  Okay.  Can I shift on to the other paper.

         5

         6       PROFESSOR PEARSON:   Sure.

         7

         8       MR FINKELSTEIN:   I’m very conscious of the fact that you

         9       have to get back to the airport, otherwise you will be

        10       stranded here.

        11

        12       PROFESSOR PEARSON:   There are worse places to be stranded

        13       in.

        14

        15       MR FINKELSTEIN:   I agree with that.  We nearly got

        16       stranded in Perth.  I did want to ask you a preliminary

        17       question, which is how far down the track is the project?

        18       The reason why I want to ask that is how far away are we

        19       from getting the data?

        20

        21       PROFESSOR PEARSON:   Given the end of academic years at

        22       most of the institutions and so on, I would suggest that

        23       April to mid-year we would be getting the findings.  We

        24       already have the data.  We already have the data, all the

        25       data is collected and most of us have – you see, obviously

        26       with these things you carve up the tasks and so certain

        27       people have done the focus groups and all of the focus

        28       groups have been transcribed and they have been put into

        29       the appropriate software and research assistants have been

        30       working with that.  Then we have the various newspaper

        31       content analyses.  I have done the one for The Australian

        32       newspaper for 2009 with the help of research assistants.

        33       The other newspapers, the Sydney Morning Herald, the Quest

        34       Community Newspapers, two or three others that have been

        35       done, have been done by other researchers.

        36

        37            All of that has been completed.  The coding has been

        38       completed on that.  Now is the stage of the actual analysis

        39       and write-up into the various sections.  The main output

        40       that will be coming from it, beyond the report that needs

        41       to go to the ARC at the end of all such projects, which is

        42       not necessarily a large document, but the main thing is a

        43       book with chapters by us and various collaborators taking

        44       up the various aspects of vulnerability in all of the

        45       different sorts of interactions with the media, including

        46       the regulatory aspect.

        47

 

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         1       MR FINKELSTEIN:   Does that mean that, if I was to ask for

         2       it, they are not in existence yet, preliminary work by way

         3       of analysis that show, at least at an early stage, what the

         4       final result might look like?

         5

         6       PROFESSOR PEARSON:   We have talked about this as a group

         7       and we couldn’t really release the material that we have to

         8       date.  It would be a matter of, if your own brief was

         9       extended, if it started to get into that period, but our

        10       intensive period of analysis is going to be over the next

        11       two to three months.

        12

        13       DR RICKETSON:   What did you present at the journalism

        14       educators conference?

        15

        16       PROFESSOR PEARSON:  I didn’t present anything.  I was still

        17       teaching then.

        18

        19       DR RICKETSON:   I mean in the group.

        20

        21       PROFESSOR PEARSON:  Two or three of the colleagues

        22       presented basically papers explaining the project and just

        23       a few of the focus group findings and things.  Angela

        24       Romano presented a paper on the focus group findings to a

        25       diversity conference in North Queensland earlier in the

        26       year, mid-year.  I presented a paper in Athens last year

        27       just on the methodology and the background to the whole

        28       thing.  So, there have been bits and pieces so far.  I’m

        29       sorry, but we can’t – the media inquiry wasn’t envisaged

        30       when we were starting it and you can’t sort of rush these

        31       things when you want to do them properly.

        32

        33       MR FINKELSTEIN:   When the organisation’s paper speaks

        34       about vulnerable people, I understand it to include people

        35       with disabilities, maybe people at a young age, people who

        36       have suffered some bereavement in the family, something

        37       like that, but do you have sort of a definition or a proper

        38       list of the people who fall within the class that you are

        39       looking at?

        40

        41       PROFESSOR PEARSON:   One of the things, I suppose it was an

        42       early eureka moment or a finding, was that our original

        43       submission seeking the funding did do that.  We talked

        44       about indigenous sources, people with a disability, people

        45       experiencing mental illness, people who had been affected

        46       by or their families had been affected by suicide in some

        47       way, children, the elderly and so on.  Then, as we were

 

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         1       looking at examples and basically doing what you would call

         2       a trial content analysis, we started to see, “Hold on,

         3       there are others who are vulnerable in certain

         4       circumstances.”  One of our partners for the project is the

         5       DART Centre for Trauma and some of the complaints to the

         6       co-regulatory and self-regulatory bodies are about people

         7       who have been in trauma of some sort or are in such a

         8       traumatised condition after a news event that they are

         9       unable to speak to the media or perhaps after an injury or

        10       something like that, or under the influence of alcohol.

        11

        12            So we decided that vulnerability would have a broader

        13       definition, firstly because we didn’t want to stereotype

        14       particular groups and basically enhance, I suppose, the

        15       stereotyping of such groups by saying that these are

        16       vulnerable sources, because clearly it is unfair to say

        17       that about any of those groups that we just mentioned.

        18       Individuals within them are highly competent and able to

        19       deal with the media and quite resilient and able and quite

        20       media literate quite often.  So we thought we would look

        21       instead at the moments of vulnerability.  In other words,

        22       the situation, the news situation where such people, where

        23       all people might find themselves basically vulnerable to

        24       journalistic unethical behaviour.

        25

        26       MR FINKELSTEIN:   So that is not really putting anybody

        27       into a particular group to start off with; it’s just

        28       looking at the particular circumstances at times.  So it

        29       could be anybody from any background.

        30

        31       PROFESSOR PEARSON:   Yes.  But, that said, in our analysis

        32       we certainly issued the amber light for a closer

        33       examination of the article if the individual or the source

        34       was from one of these so-called potentially vulnerable

        35       groups.  So, a story involving a child, for instance, a

        36       child in difficult circumstances and perhaps a teenager

        37       talking about her sex life and that being published or

        38       something like that, where perhaps there was a Press

        39       Council complaint emanating from it, then they became the

        40       subject of closer scrutiny.

        41

        42       MR FINKELSTEIN:   Was the focus of the inquiry things like

        43       did the person give consent to the story and could that

        44       consent be regarded as proper consent, one instance, and

        45       things like were photographs taken of people in distress or

        46       were stories written about people who were in difficult

        47       circumstances that might find themselves in either

 

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         1       embarrassing or hurtful positions, that kind of thing?

         2

         3       PROFESSOR PEARSON:   All of those things.  It was both

         4       photographic material, it was – but being a content

         5       analysis we were working from the material as presented in

         6       the newspaper.  There may be many more moments of

         7       vulnerability, perhaps, that did not result in a

         8       publication.  It doesn’t mean that there wasn’t harm caused

         9       back then at the point of inquiry or interview or whatever.

        10       It just might not have made it.  A person could still be

        11       traumatised by the experience of interaction with the media

        12       or something.  But all of that was underscored also by the

        13       fact that we recognise as researchers that sometimes there

        14       is a price that has to be paid in an interaction with

        15       someone who may be vulnerable for a matter of legitimate

        16       public concern which may well take precedence over what

        17       might be some level of harm happening to an individual for

        18       that truth to be told.

        19

        20       MR FINKELSTEIN:   Did you confine what you were doing to

        21       looking at what was published in the media or did you

        22       relate that also to the effect it may have had on the

        23       individual concerned?

        24

        25       PROFESSOR PEARSON:   We were unable to project what that

        26       effect might have been.  The project, in the scheme of ARC

        27       projects, had relatively low funding.  It was of the order

        28       of $90,000 over a couple of years, and there were six of us

        29       working on it.  So it didn’t really go all that far.  Much

        30       of that was taken up with the focus groups.  It was at that

        31       level where we spoke to people who had representation from

        32       some of these vulnerable groups and also other citizens

        33       within the community.  Some of them were selected

        34       specifically because they represented people from those

        35       sorts of groups, and others were more of a broader

        36       community representation.

        37

        38       MR FINKELSTEIN:   I see.

        39

        40       PROFESSOR PEARSON:   Those people volunteered through a

        41       focus group situation their experiences with the media in

        42       stories concerning them.  So that was one way of getting

        43       beyond the content itself.  In the content itself, we could

        44       only work with what was there on the page.  But I have

        45       several examples from the Australian here today, just the

        46       coding sheets.  I have reviewed them again quite recently

        47       because I’m doing the analysis at the moment.  So I could

 

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         1       easily give you some examples of those sorts of situations.

         2

         3       MR FINKELSTEIN:   That would be very helpful.  Can I just

         4       go back to the focus groups, though.  Were the focus groups

         5       comprised exclusively of people who had had some

         6       unfortunate or what they thought was an unfortunate

         7       experience with the press or were the focus groups people

         8       who had and had not had contact with the press?

         9

        10       PROFESSOR PEARSON:   Yes, it was that mixture.  To be

        11       frank, I was not involved myself with the focus groups.

        12       There were experts within our collaborative group who were

        13       experts in focus group management.  But, from memory, there

        14       was one that had people who had experienced mental illness.

        15       There was one with a mixture of Indigenous and people who

        16       were at least second generation from other countries,

        17       migrant groups, and others were a mixture of ordinary

        18       citizens.

        19

        20       MR FINKELSTEIN:   I’m going to ask an impertinent question.

        21       I will ask you to let us have a look at the data that you

        22       have.  Is it permissible for you to do that?

        23

        24       PROFESSOR PEARSON:   I would need to just check with my

        25       group.  I wouldn’t have any objections myself.  At this

        26       stage it’s conditional upon the inquiry itself using the

        27       material and not launching it to any website or anything

        28       like that.  Is everything that we make available to you

        29       publicly available?

        30

        31       MR FINKELSTEIN:   No, the only things we have made publicly

        32       available are the submissions that parties or individuals

        33       have filed, provided we thought that they were appropriate

        34       to be published.

        35

        36       PROFESSOR PEARSON:   I would just check with the other

        37       members of the group first.  The researchers get precious

        38       about their data, of course.  What I will say about the

        39       items from The Australian – and remember it is only a

        40       qualitative content analysis, because we had randomly

        41       selected days throughout 2009 that we were collecting from,

        42       so it is not like we have done a comprehensive count of

        43       every story in The Australian over that period; it was a

        44       story that appeared in the news sections of the selected

        45       days, which happened to be 12 days per year, over the year,

        46       one day per month for each of the newspapers we were

        47       looking at.  So it was not a huge dataset and it was

 

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         1       certainly not counted in that way.

         2

         3            But what I would say is that we were also on the

         4       alert, particularly when the amber light had gone on for

         5       the vulnerable groups, for positive handling of such

         6       situations and not just the negative handling.  Of the ones

         7       we looked at for The Australian newspaper there would have

         8       only been half a dozen or so out of it would have been

         9       several hundred articles where we could see a very, very

        10       clear moment of vulnerability which seemed not to have been

        11       handled that well and did not seem to have counterbalancing

        12       broader public interest concerns.  There were several that

        13       were handled quite well.

        14

        15       MR FINKELSTEIN:   Have you got similar data to hand where

        16       you could make observations of the kind you have just made

        17       but concerning other news outlets?

        18

        19       PROFESSOR PEARSON:   No, because my colleagues have that,

        20       our research assistant based out of Wollongong and the

        21       other colleagues that have been leading the project for the

        22       different publications.

        23

        24       MR FINKELSTEIN:   Are you able to say from the discussions

        25       you have had to date amongst your group whether you think

        26       that there are areas of concern where the press have in a

        27       sufficiently large number of cases, bearing in mind the

        28       limitations on the data collection process, that you would

        29       think that something like a body like a Press Council ought

        30       be having a look at it to see whether or not standards are

        31       being complied with or ought be firmed up?

        32

        33            I know, for example, that the Press Council have

        34       specific guidelines on suicide and are working on other

        35       areas as well; whether you know enough yet to say that

        36       there are some areas where the Press Council ought publish

        37       specific guidelines about how these kinds of situations

        38       should be dealt with, and then I will ask you what those

        39       situations are.

        40

        41       PROFESSOR PEARSON:   The answer is, yes, there are areas

        42       that journalists could improve their application of the

        43       various codes of practice that they operate under which has

        44       become apparent through a few of the cases that we have

        45       looked at.  One of them is the issue of dealing with

        46       children and whether children should be mentioned or —

        47

 

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         1       MR FINKELSTEIN:   You mean by name mentioned?

         2

         3       PROFESSOR PEARSON:   Perhaps by name, but also perhaps not

         4       named but their circumstances may well accentuate their

         5       emotional harm or whatever because they are part of a

         6       story, even though not identified.

         7

         8            A second is clearly to do with suicide.  Even in The

         9       Australian newspaper there were two or three examples where

        10       the actual method of suicide was detailed.  In a couple of

        11       those cases it was to do with celebrities.  In other cases

        12       it was to do not so much with the method being detailed but

        13       basically speculating that the individual involved might

        14       well or it could be expected that they would be having

        15       suicidal feelings in those circumstances which were part of

        16       the story.  So, in other words, they were comment pieces

        17       going to the soul of the individual.  These were sporting

        18       individuals who were seen to be at their lowest career and

        19       life points, and it was raising suicide as a prospect.

        20       That was of concern.

        21

        22            One was a particular moment of vulnerability with

        23       children.  It was quite a high-profile case.  I think I can

        24       actually mention it.  You might recall it was the mother

        25       who had fled overseas with her child.  It was a custody

        26       issue and the father was back here.

        27

        28       DR RICKETSON:   In Victoria

        29

        30       PROFESSOR PEARSON:   I think it was in Victoria, yes.

        31       I could dig it up here if you wanted me to.  But,

        32       basically, the point was that there were all sorts of

        33       comments made in the article quoting an expert about what

        34       the consequences, and the very negative consequences, would

        35       be for the mother and child if she gave up and surrendered

        36       herself.  We thought that was an unnecessary extension to

        37       take with the story because it was seen to be

        38       counterproductive to the outcome, which was clearly that

        39       the woman did surrender herself and the child.  So they are

        40       just some little skerricks of some insights of the sorts of

        41       things we were looking at.

        42

        43            Others were clearly outweighed by the public interest

        44       involved, but are interesting because of both the cultural

        45       and I suppose the globalised nature of news communication

        46       today; for example, an injured civilian in the Gaza Strip

        47       during a military conflict, clearly a bomb victim covered

 

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         1       in blood in terrible distress.  It just raises the question

         2       – and obviously from our earlier discussion it is something

         3       you need to consider in the reverse, I suppose, for

         4       international coverage of Australian stories, for

         5       Australian coverage of international stories – if this

         6       material is also posted to the website, what’s the

         7       implication back home for this citizen of another country

         8       who clearly has the same scope for embarrassment,

         9       humiliation with their depiction in a traumatic news event.

        10

        11       MR FINKELSTEIN:  Have you got any comments you could make

        12       about Indigenous people that you have personally looked at

        13       or that your group has discussed?

        14

        15       PROFESSOR PEARSON:   As an extension to the study I was

        16       funded through my allocation, being a media law researcher,

        17       to look for examples where both the ACMA and the Australian

        18       Press Council had dealt with complaints that we could

        19       identify as coming within our domain of these moments of

        20       vulnerability.  Surprisingly – and I explain in the

        21       submission – there were relatively few, it was only really

        22       20 or so between the two bodies, where we could see these

        23       moments of vulnerability finding their way all the way

        24       through to a complaint and a finding in various ways.

        25       Obviously the co-regulator deals with it differently from

        26       the Press Council.

        27

        28            In answer to your Indigenous question, amongst those

        29       there were three or four examples where the regulators had

        30       dealt in different ways with people who were clearly

        31       vulnerable individuals but their race seemed to be

        32       mentioned in either an unnecessary sense or in a derogatory

        33       sense.  So the fact that they were Indigenous may not have

        34       even needed to have been mentioned.  It didn’t seem to be

        35       relevant to it in one case I can think of.  In another it

        36       was the showing of footage to do with – it was basically a

        37       file footage issue where it was to do with an Indigenous

        38       story but it was showing very negative file footage

        39       attached to that.

        40

        41       MR FINKELSTEIN:   One of the points you do make in the

        42       organisation’s paper is it is a bit hard to draw a lot of

        43       conclusions from that from the numbers that you see, either

        44       the Press Council or through ACMA, because these kinds of

        45       people, the vulnerable, are less likely to make complaints.

        46

        47       PROFESSOR PEARSON:   Yes.

 

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         1

         2       MR FINKELSTEIN:   That doesn’t tell you where there isn’t

         3       much.

         4

         5       PROFESSOR PEARSON:   We don’t know that they are less

         6       likely.  We can’t draw that conclusion.  But we have focus

         7       group participants saying that they were becoming

         8       frustrated with the processes; they didn’t have the energy;

         9       they were already traumatised; they didn’t want to have to

        10       deal with the media; all of those kinds of comments.  You

        11       must remember with focus groups – and we feel ours were

        12       managed particularly well – once you start homing in on the

        13       topic area people start sort of getting on their high horse

        14       and saying all sorts of things.  It is all grist to the

        15       mill, but it is only one element of the methodology.

        16

        17       MR FINKELSTEIN:   I think we are pretty much finished, but

        18       what I was going to ask was if in a month’s time —

        19

        20       PROFESSOR PEARSON:   Unfortunately a month cuts straight

        21       across that Christmas break.  I will put it to my

        22       colleagues, but I don’t expect them to be working

        23       diligently on this over their family holiday period.  I’m

        24       sure if the inquiry was to offer an extension grant or

        25       something for the linkage project – no, that was all in

        26       jest.

        27

        28            The other big thing of course was the issue of consent

        29       in particularly traumatic situations.  Particularly my

        30       colleague Angela Romano from QUT has had a much closer look

        31       at this.  But, nevertheless, the issue seems to be in some

        32       of the codes of practice they talk about consent having

        33       been given and that being acceptable.  Consent was a

        34       recurring issue in the Press Council and ACMA

        35       deliberations, particularly with things like children or

        36       relatives giving consent for a vulnerable person’s medical

        37       details and then being identified in association with that,

        38       and the media accepting that level of consent when clearly

        39       the individual hadn’t agreed to it.

        40

        41            Dr Romano also raises the issue of the ability to

        42       withdraw consent and whether or not an editor might sort of

        43       give only one chance to give consent and not allow the

        44       opportunity for that to be withdrawn if the person is

        45       having second thoughts and the story is particularly

        46       newsworthy.  So we think consent needs to take into account

        47       the situation of trauma or vulnerability that the

 

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         1       individual is involved in, and that’s not necessarily

         2       written that well into the various codes of practice.

         3

         4            What we would like to see is the very issue of

         5       vulnerability being expanded so that, if there was a new

         6       code, it would make allowance for the fact that individuals

         7       in serious news events might be traumatised and may be

         8       unwilling to give consent at all, but should have the right

         9       to withdraw that consent at some stage.

        10

        11       MR FINKELSTEIN:   That is an interesting concept.  It is

        12       also interesting, the consent issue, because the kind of

        13       consent that was extracted from I think it was a footballer

        14       in London who had suffered quite serious injuries gave his

        15       consent to two reporters who had dressed up as doctors to

        16       get into his hospital room led – I can’t remember whether

        17       it was the third royal commission or the second royal

        18       commission, I think the third royal commission into the

        19       press.  It got everybody pretty excited, and quite

        20       legitimately.

        21

        22       PROFESSOR PEARSON:   Two of the examples we look at to do

        23       with the Press Council actually have situations where that

        24       allegation was made in Australia on two of the complaints.

        25       The Press Council decided not to inquire further into the

        26       veracity because it was denied by the newspaper

        27       organisation but put by those who were the supposed

        28       victims.  It decided on other grounds rather than pursuing

        29       the inquiry into the circumstances in which the journalists

        30       got access to them in the first place.

        31

        32       MR FINKELSTEIN:   I think in the English case there wasn’t

        33       a dispute about it.  They said, “Sure, we got dressed up

        34       like doctors to get into” —

        35

        36       PROFESSOR PEARSON:   That was the Sunday Sport case

        37       involving the actor Gordon Kaye.

        38

        39       MR FINKELSTEIN:   No, a footballer.  I think it must have

        40       been in the 1970s.

        41

        42       PROFESSOR PEARSON:   That may well have been the case.  But

        43       the one that I mention is what prompted the Calcutt Inquiry

        44       originally, which was basically the first real exploration

        45       of these things.  It was the actor Gordon Kaye, who was in

        46       his hospital bed and semiconscious after head injuries in a

        47       storm in a motor vehicle.

 

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         1

         2       DR RICKETSON:   Also the code of ethics currently here, in

         3       the review of it in the mid-1990s, from memory, there were

         4       explicit clauses recommended for both dealing with children

         5       and dealing with people in if not vulnerability then grief.

         6       They were more expansive than the 12 clause code that was

         7       eventually voted in in 1999 or whenever.  In a sense,

         8       either you could go back and have a look at that or that

         9       ground has been at least explored in the past.

        10

        11       PROFESSOR PEARSON:   Or if a new single code was pared back

        12       to those very basic principles we spoke about early in this

        13       session, then an extension document on dealing with the

        14       vulnerable, in other words the educational side of it,

        15       could take up that issue as part of the basic respect

        16       element when dealing with sources.

        17

        18       MR FINKELSTEIN:   If you had a pared back single code it

        19       wouldn’t be a bad idea to have a sort of explanatory

        20       memorandum going with it giving examples or an expansion by

        21       way of example or of common facts that a journalist might

        22       encounter in a professional life.

        23

        24       PROFESSOR PEARSON:   We make the point in our submission

        25       that something the Press Council has done very well has

        26       been the whole educational side of things and the funding

        27       of research and so on.  Part of that I think has been

        28       looking at case studies with journalism students at the

        29       various institutions where a Press Council member visits

        30       the institution and they do exactly what you are saying.

        31       They look at the actual principle that is involved and then

        32       they look at how that has been applied.  They get the

        33       students to engage with a particular news scenario which

        34       really did happen and then they look at the outcome and why

        35       the Press Council reached that decision.  So accompanying

        36       materials like that would certainly be of benefit.

        37

        38            But the problem at the moment is just the basic

        39       wording of all of the different codes of practice and code

        40       of ethics.  The standard one is the journalist code of

        41       ethics, the MEAA.  But, as you are fully aware, it has been

        42       very badly enforced.  That’s the issue.  But the document

        43       itself is probably the best working document, I would

        44       think.

        45

        46       DR RICKETSON:   It is also the oldest in its original

        47       incarnation.

 

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         1

         2       MR FINKELSTEIN:   That is it from us.

         3

         4       PROFESSOR PEARSON:   Thank you for the opportunity.

         5

         6       DR RICKETSON:   Thank you very much, Professor Pearson.

         7

         8       MR FINKELSTEIN:   Very good.  But if you do do some

         9       research between now and mid-January —

        10

        11       PROFESSOR PEARSON:   I will certainly put that to my

        12       colleagues.  We will link-up for a teleconference in the

        13       next week and I will correspond with your officers.

        14

        15       AT 4.48PM THE INQUIRY WAS ADJOURNED TO FRIDAY, 9 DECEMBER

        16       2011 AT 2.30PM

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© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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Mental illness, journalism and court reporting – balancing the interests

By MARK PEARSON

Our book – Courts and the Media in the Digital Era – edited by Patrick Keyzer, Jane Johnston and me – will be published by Halstead Press early next year. We are in the final stages of production.

It stems from our symposium by that name we held on February 12, keynoting the Chief Justice of Queensland Paul de Jersey and News Limited chief executive John Hartigan.

We have chapters written by several speakers from that symposium as well as contributions from some other experts, including the Canadian Chief Justice Beverley McLachlin’s Supreme Court Oration on ‘Courts and the Media’, delivered on September 15.

My own chapter looks at the intersection between the courts, the media and mental health and includes several developments that have happened since I presented the paper in February and wrote an article for the Pacific Journalism Review, published in May. (Thanks to research assistants Kiri ten Dolle and Annabelle Cottee for helping make it possible, along with some generous funding under the Australian Government’s Mindframe National Media Initiative!)

The chapter stretches to about 8000 words (pending editor’s cuts) but I offer a summary here to whet your appetite …

The chapter considers the complex array of public interests competing in the contested terrain occupied by people with mental illness, journalists, lawyers and policy makers and illustrates via an examination of the legislation and three case studies that the ancient principle of open justice is at odds with more modern notions of privacy and a concern that media attention might be counter-productive in mental health cases.

It examines the intersection of those interests across Australia’s nine jurisdictions, where courts and parliaments have chosen to approach them in different ways, leading to a confusing cocktail of publication restrictions on the media’s reportage of matters involving citizens experiencing mental illness.

The three case studies, including a recent historic UK decision, highlight potential pitfalls that may operate to the detriment of both the media and those with mental illnesses.

The chapter concludes by foreshadowing some key areas requiring further research so that policymakers might be better informed in deciding how to minimise jurisdictional differences in an era when media outlets telling the stories of the mentally ill defy state and territory borders.

The intersection of mental health, the law and the media has had scant attention. The Mindframe project last year led to the development of a guide to the varied legislation for court reporters, hosted on the Mindframe site.

It is complicated further by varying guardianship and prisons laws and confidentiality restrictions. In summary, legislators in the various jurisdictions have found differing points of balance between the public interest in open, transparent and accountable proceedings for the involuntary treatment of psychiatric and forensic patients and their competing right to privacy. Conversely, the rights of their victims and the general community to be informed of the result of any such proceedings are also balanced differently. Of course it is not just a case of the patient’s privacy rights versus the public’s right to know.

Patients also have the important issue of their liberty at stake in such proceedings, which might well be compromised by a secret, unreportable tribunal or court process. These matters were at issue in three recent cases.

Haines case

Albert Laszlo Haines (identified in earlier proceedings as ‘AH’), now aged 52, was convicted of two counts of attempted wounding in 1986 when he tried to attack a doctor and a nurse with a machete and a knife. He had been held in high security institutions for almost a quarter of a century after being diagnosed at first with both a mental illness and a psychopathic disorder, which was later revised to a personality disorder alone. His antisocial behaviour included an incident where he armed himself with a fire extinguisher as a weapon and climbed into a roof space.

In 2009 he applied for discharge and for his appeal to be heard in public, “… so that the public could be aware of what he sees as failings in the system, especially in relation to his diagnosis”. The hospital opposed his application for a public hearing on the grounds it would adversely affect his health. In February 2011, after an initial ruling against a public hearing followed by two years of appeals, the Upper Tribunal (Administrative Appeals Chamber) upheld AH’s request for a public hearing of his appeal [AH v West London MHT [2011] UKUT 74 (AAC).].

Both judgments by the Upper Tribunal shed considerable light on the competing interests at stake in such matters. The earlier hearing had canvassed the potential adverse impact on the patient’s health from the process, with expert medical opinions varying on whether the public hearing might create ‘adverse or no publicity’ to the detriment of AH’s progress and on whether a refusal of the public hearing might be just as damaging [AH v West London MHT [2010] UKUT 264 (AAC), 46].

The appeals tribunal had first commissioned further data on the ‘practicalities and potential cost of providing a public hearing’, previous examples of applications for public hearings and their management, and practices elsewhere throughout Europe and common law nations. The default position under the tribunal’s rules was that all hearings should be held in private unless it considered ‘it is in the interest of justice for the hearing to be held in public’.

The tribunal said the ‘special factors for or against a public hearing’ were that the case was ‘out of the ordinary’, the patient had been detained in high security at public expense for more than 23 years, there had been a recent change in diagnosis and there was potentially ‘heightened public significance’.

The judgment reported that, of around 100,000 hearings over the seven years prior there had only been 10 applications for public hearings of the tribunal, of which only one had been allowed and that single opportunity had not been pursued.

The tribunal also considered the costs of a public hearing, both for Haines and future appellants.

The Mental Health Tribunal’s hearing on September 27-28, 2011 was historic because it became the first time the tribunal had sat in public and a month later it became the first time that one of its determinations had been published. Several media organisations attended and reported upon the hearing because of its unusualness and their coverage could be described as reasonably balanced and measured. The decision and its reasons attracted wide coverage on their release a week later. Family members said Haines planned to appeal the decision.

The case is instructive in that it involves a rare and comprehensive insight into the arguments for and against the publicity of such mental health proceedings and the reasons for decisions in a comparable jurisdiction to Australia’s.

‘XFJ’ case

Over the same time period a comparable case was proceeding in Australia, with significant differences in the outcomes. ‘XFJ’ was the subject of adverse tabloid media coverage, including headlines like ‘Killer allowed to drive taxis’, ‘Wife-killer cabbie’ and ‘insane killer’ after he was allowed to hold a taxi licence in Victoria, despite having stabbed his wife to death in 1990 and found not guilty by reason of insanity.

On October 11, 2011, the Court of Appeal of the Supreme Court of Victoria dismissed an appeal by the Director of Public Transport against a decision by the Victorian Civil and Administrative Tribunal (VCAT) to accredit XFJ as a taxi driver. The Director of Public Transport had already decided in 2008 that XFJ had the skills and fitness to drive a taxi and would meet the ‘public care objective’ by being able to provide cab services ‘with safety, comfort and convenience’.

Despite this, the director had decided it inappropriate to accredit a taxi driver who had caused the death of another because of the risk to public confidence in the taxi industry. [See Director of Public Transport v XFJ [2011] VSCA 302; XFJ v Director of Public Transport (Occupational and Business Regulation) [2009] VCAT 96, 55; Director of Public Transport v XFJ [2011] VSCA 302.]

As Appeal Court President Justice Chris Maxwell’s leading appeal judgment explained, XFJ was an Ethiopian refugee who had been persecuted in his home country and in Egypt before arriving in Australia in 1989. The following year he had suffered a serious depressive episode and killed his wife before attempting suicide.

His 1992 murder trial found him not guilty by reason of insanity. He was a model patient and his custodial supervision order was varied to non-custodial in 1998 and it was revoked entirely in 2003 after a court found he was living in a stable relationship, had friends and support, did not require medication, was coping with the stresses of daily life, and agreed to continue seeing his psychiatrists.

Over the following eight years he had several jobs including as a kitchen-hand, an aged carer and with a charity for the homeless. He had been sole carer of his 19 month old son who had leukaemia and wanted to work as a taxi driver for the flexibility of hours.

After reviewing the relevant legislation and the medical evidence, both the Supreme Court and the Court of Appeal concluded there was nothing that would render XFJ unsuitable for taxi driving and that sensationalised reporting of the case was ‘not conducive to public confidence in the industry’.

The Herald and Weekly Times had attempted unsuccessfully in 2009 to have earlier VCAT and Supreme Court orders suppressing XFJ’s identity lifted [XFJ v Director of Public Transport (Occupational and Business Regulation) [2009] VCAT 96, 5-9]. Counsel for the newspaper group, Justin Quill, cited the leading cases supporting the principle of open justice as a ‘fundamental and defining principle of our legal system’ and argued the suppression orders did not fulfil the ‘hurdle of necessity’ required in the case law. But Deputy President Michael Macnamara held ‘society’s interest in rehabilitating him as a useful citizen’ overrode any rights of potential passengers to know his identity.

He concluded with the statement that the express powers given to the Supreme Court to make suppression orders demonstrated that both Parliament and the Court accepted that rehabilitation of those acquitted on grounds of mental impairment ‘is an area which may properly be exempted from the Open Justice principle’.

So here it was determined that concerns over the ongoing mental health of the patient outweighed arguments for open justice and public safety.

Marlon Noble case

A case with some parallels to the above examples, but with important differences, came to public attention in Western Australia during 2011. Indigenous man Marlon James Noble had suffered irreversible cognitive difficulties since contracting meningitis during infancy. In 2001, at the age of 19, he had been charged with sexually assaulting two minors but was found unfit to stand trial’ due to his mental impairment. While ‘mental impairment’ is not ‘mental illness’, Western Australian law handles such cases and their review under the same legislation and processes, thus offering relevance to this study. Reviews of forensic cases of both types are handled by the Mentally Impaired Accused Review Board under the Criminal Law (Mentally Impaired Defendants) Act 1996 (WA) Part 6, with that body’s reports and recommendations going to the Attorney-General. Where mental impairment is not treatable and hospitalisation is not appropriate, the alleged offender is kept in prison. This is what happened to Marlon Noble. In 2003, he was remanded in custody indefinitely and detained at Greenough Regional Prison where he remained ten years later, aged 29, without conviction. This order was pursuant to section 19(5) of the Criminal Law (Mentally Impaired Defendants) Act 1996 (WA), now titled the Criminal Law (Mentally Impaired Accused) Act 1996 (WA).

Noble’s case was taken up by the Australian Medical Association, the WA Greens and was then the subject of an ABC Radio National Law Report on March 22, 2011. Much more detail on his case became available after a report to the Minister for Corrective Services prepared by Robert Cock QC was tabled in the WA Parliament on 18 August 2011.

The Cock Report revealed the Mentally Impaired Accused Review Board had in 2006 approved a five step plan to gradually release Noble back into the community. In 2010, Noble was allowed 48 hours’ leave of absence per week with the support of the Disability Service Commission. He had owned his own house for four years and held down a job outside of prison.

However, he tested positive for amphetamines on his return from weekly release on September 3, 2010. Despite a further urine test detecting no illicit drugs, and a declaration by Noble’s support worker that she had supplied him with a Sudafed tablet, he was charged under s70(d) of the Prisons Act 1981 (WA) with the aggravated prison offence of using an illicit drug and his leave of absence was suspended.

Mr Cock dealt with the oversights in the prisons and board processes leading to this decision which delayed for six months Noble’s the chance to work towards his eventual release. Noble was returned to that graduated release program on March 25 this year.

By late 2011 the Marlon Noble case was displaying characteristics of a miscarriage of justice. As Noble’s lawyer Matthew Holgate pointed out on the ABC’s Law Report, the charges his client faced remained only allegations for the decade of his incarceration, no evidence against him had been tested, nor had he been given the opportunity to enter a plea.

All of this was reportable through a combination of open justice principles, parliamentary privilege and West Australian legislation on mental impairment forensic cases. Section 171 of the WA Criminal Procedure Act 2004 provides for open court as the default position, although courts can suppress identities, and in cases like this other restrictions related to child witnesses and sexual assaults would come into play.

The Noble case demonstrates that the closing of proceedings, the lack of identification of parties and suppression of evidence in mental health proceedings diminishes the transparency of those proceedings and can lead to the ongoing incarceration of patients in circumstances where publicity about their cases might have resulted in different outcomes. Certainly, it was the publicity factor in this case that led to the increased scrutiny and review of the patient’s plight.

The way ahead through research and review

The three case studies of different instances across different jurisdictions serve to highlight the spectrum of competing private and public interests involved in such cases. On one side of the ledger there is open justice, transparency, and the public interest in the education of the community and policy makers about mental illness generally and also about the cost and processes of mental health justice and review processes. In forensic matters, open justice also implies the right of victims and the public to follow a matter through the system, even when the accused has been found not guilty on mental health grounds. Balancing these are quite legitimate concerns about the effective treatment of mental health clients, the risks of tabloid-style sensationalising of mental illness, patient-health professional confidentiality, and the privacy of patients and those with whom they interact.

The chapter concludes by calling for some uniformity in approaches, informed by some further research into both the policymaking and into the positive and adverse impacts of open processes. I hope you find it useful when the book is published.

* Mark Pearson is professor of journalism at Bond University and Australian correspondent for Reporters Without Borders. He tweets from @journlaw and blogs from journlaw.com

——–

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

© Mark Pearson 2011

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Consumer law holds solution to grossly irresponsible journalism

By MARK PEARSON

Australia does not need a media tribunal with regulatory powers to punish ethical transgressions.

It already has one – in the form of the Australian Competition and Consumer Commission.

My personal submission to the Independent Media Inquiry filed last week suggests that in the era of increasingly commercialised and converged media, the best protection for responsible journalism is to punish unethical, misleading and deceptive conduct by any corporation against media consumers.

A legislative solution already exists – and just requires an amendment to the existing news organisation immunity from prosecution under the ‘misleading and deceptive conduct’ provisions  at Section 18 of the Competition and Consumer Act 2010.

My submission argues that the Federal Government could give teeth to the existing protections under Section 19 of that Act by recognising that the news media in the new era is ‘just another business’ while offering strong protection for responsible, ethical journalism inquiring into serious matters of legitimate public concern.

The most serious cases of ‘misleading and deceptive conduct’ under Section 18 of Schedule 2 of the Competition and Consumer Act 2010 – in blatant disregard of the a new ethical code detailed below and with inadequate public interest grounds – should be actionable by both the ACCC and private citizens like any other consumer complaint, with the force of the regulatory powers it already holds.

The key to this would be an amendment of the ‘prescribed information provider’ exception (Section 19) so that news organisations would no longer have the blanket, almost unchallengeable protection for misleading and deceptive conduct which was introduced after their lobbying in the late 1970s and early 1980s. (I traced the background to the provision’s predecessor under the Trade Practices Act 1974 in the Australian Journalism Review in 2001.)

Instead, it would be a rebuttable presumption that such corporations publish responsible news and current affairs material of legitimate public interest in accordance with a journalism code of practice.

In other words, they would not have to defend trivial complaints on these grounds – only those where a court has ruled there had been a clear breach of their ethical code in circumstances clearly contrary to the public interest – blatantly irresponsible ‘journalism’ committed in their content creation or publication which is clearly their stock in trade.

The reform would expose media organisations from all platforms to ACCC prosecution for heinous ethical breaches along the lines of the News of the World scandal in the UK.

Anything less than the most extreme and offensive ethical transgressions impacting detrimentally on the rights of other citizens would be handled via existing laws or self-regulatory processes because they would not meet the still high threshold to overcome the s.19 exception. In fact, frivolous proceedings on lesser transgressions could result in an award of costs against the complainant in finding that they should have followed the alternative dispute resolution avenues of the existing self-regulatory or co-regulatory bodies. (Interestingly, the ACCC already has powers to pursue corporations for ‘unconscionable conduct’ under section 20, to which the media exemption does not apply.)

The High Court recently found against a media organisation under the former Trade Practices Act in ACCC v. Channel Seven Brisbane Pty Ltd [2009] HCA 19.  That decision related to false claims on ‘Today Tonight’ about goods and services. The reform would extend this to other ethical breaches.

It is essential that media outlets and journalists conform to ethical codes. It is in their interests that they do so, because it is these very ethical standards that distinguish them from the many new voices seeking audiences in the new media environment. However, my last blog demonstrated the confusing array of self-regulatory and co-regulatory documents guiding ethical standards of journalists and their outlets in this country.

No single journalist could possibly be expected to understand and operate effectively within deadline, paying heed to all that might apply to him or her, including the MEAA Code of Ethics, an in-house code, an industry code and the related laws and formal regulations that might apply. This moots strongly for a single code of ethics applying to journalists and their employers across all media, similar to the existing MEAA Code of Ethics, addressing fundamental principles of truth, accuracy, verification, attribution, transparency, honesty, respect, equity, fairness, independence, originality and integrity, with exceptions only for matters of substantial legitimate public concern.

Of course, this could be supplemented by industry or workplace ‘information and guidance’ documents to help explain to journalists and editors the fact scenarios and precedents applying to a particular medium or specialty, along the lines of the Australian Press Council’s guidance releases.

There is already an oversupply of regulation of the media and free expression generally in this country – across all levels of government and via quasi-governmental and self-regulatory and co-regulatory bodies.

Added to this there is considerable censorship of free expression in government and the corporate sector in the form of ‘spin’ or media relations policies that carefully control the flow of information to the public via the media. It would be counter-productive at a number of levels to apply new gags on the traditional media in the Web 2.0 environment. Firstly, it would send the wrong message to the international community about Australia’s level of free expression. Secondly, it would place Australian traditional media at a competitive disadvantage to new media providers who might be based overseas but reporting on Australian news and current affairs.

That said, the regulatory systems should recognise that the Web 2.0 environment has motivated the traditional media to focus more strongly on commercial interests than it has ever had to do previously. Historic sources of revenue such as classified advertising (the ‘rivers of gold’) have migrated to online providers, new media platforms have earned a share of the display advertising budgets and smart phone, tablet and web-based advertising and marketing have morphed with news content, breaking down the traditional ‘firewall’ between advertising and editorial material. News corporations should now be seen for what they really are – ‘just another business’ –  seeking the eyeballs, hits and downloads of consumers in the competitive new media environment.

Thus, the regulatory oversight of those selling news content should come under the auspices of the Australian Competition and Consumer Commission, with strong protections in place for those pursuing legitimate responsible journalism on matters of public importance. A division within the ACCC could be established to act as a ‘one-stop shop’ for the referral of citizens’ complaints about media outlets to the self-regulatory and co-regulatory bodies which would continue their complaints procedures and research functions.

The purpose of this submission is not to go into the mechanics of such legislation or its drafting. There have been legislative precedents on the use of regulatory codes as a backdrop to such a provision. For example, in the UK s12(4)(b) of the Human Rights Act directs a court to take into account ‘any relevant privacy code’ when considering whether free expression rights should outweigh privacy rights in a given situation. The ‘Journalism’ exemption to the Privacy Act 1988 at s. 7B(4) references privacy standards issued by the Australian Press Council as news organisations’ ticket to a waiver. However, the proposed reform would require more of them than simply being ‘publicly committed to observe standards’ and to have published them.

We do not need a Press Council with powers to fine or some new over-arching media tribunal you might find in small repressive regimes. If such a reform is managed properly, Australia can preserve its reputation as a nation with a relatively free media, while demonstrating it will not tolerate heinously irresponsible actions like those used by News of the World.

© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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Journalists and vulnerable sources: our submission to the Media Inquiry

Last month I blogged about the fact there were several concurrent inquiries into the Australian news media. I am a member of a collaborative research team with colleagues from five other universities and two mental health organisations working on ARC Linkage Grant LP0989758 ‘Vulnerability and the News Media’ Research Project. We have made submissions to three of these inquiries to date. The latest is to the Independent Inquiry into Media and Media Regulation. We sent it yesterday and it should appear shortly on their website at http://www.dbcde.gov.au/digital_economy/independent_media_inquiry/consultation .

Meanwhile, I reproduce it here for those of you interested in the interaction between the news media and vulnerable people in society…

———————————–

October 31, 2011

Submission on behalf of collaborative research team – ARC Linkage Grant LP0989758 “Vulnerability and the news media: Investigating print media coverage of groups deemed to be vulnerable in Australian society and the media’s understanding of their status”

Please accept this submission to the Independent Media Inquiry on behalf of our collaborative research team undertaking ARC Linkage Project LP0989758 “Vulnerability and the news media: Investigating print media coverage of groups deemed to be vulnerable in Australian society and the media’s understanding of their status”. Our three year investigation ends this year and we plan to publish our findings throughout 2012.

This submission addresses aspects of your Issues Paper and Terms of Reference (http://www.dbcde.gov.au/__data/assets/pdf_file/0004/139837/Independent_Media_Inquiry_Issues_Paper.pdf)

 Vulnerability research project

Our project explores the interface between journalists and sources at moments of vulnerability. It also studies journalists’ interaction with sources who, by definition, might be classed as ‘vulnerable’ in the situation of a journalistic interview or news event. These may include, for example, people who have been affected by suicide, people who are experiencing symptoms associated with mental illness, indigenous people and children.

Professor Kerry Green from the University of South Australia is project leader. Other Chief Investigators on the project include Professor Michael Meadows (Griffith University), Professor Stephen Tanner (University of Wollongong), Dr Angela Romano (Queensland University of Technology) and Professor Mark Pearson (Bond University). Industry Partner Investigators are Ms Jaelea Skehan (Hunter Institute of Mental Health) and Ms Cait McMahon (Dart Centre for Journalism and Trauma- Asia Pacific). Mr Jolyon Sykes is the research assistant for the larger project, while Associate Professor Roger Patching, Annabelle Cottee and Jasmine Griffiths from Bond University have assisted with the preparation of this submission.

As well as the HIMH and DART, other industry contributors to the project have been the Australian Press Council (importantly as a disclosure, the subject of your inquiry), the Australian Multicultural Foundation, the Journalism Education Association Australia (JEAA), Special Olympics Australia and the Media Entertainment and Arts Alliance (MEAA).

We are confident our findings will help inform your inquiry of the effectiveness of current media codes of practice for the following reasons:

* We have undertaken an extensive content analysis of newspaper reportage of situations involving vulnerable sources, and our focus group participants have commented on the issues of intrusion, vulnerability and privacy in relation to print media; and

* We have undertaken a small extension study looking at the co-regulatory and self-regulatory decisions involving media interaction with vulnerable sources.

We can provide a detailed methodology of our project if you require it, but here is a brief summary of our research steps for the purposes of this submission:

* A content analysis of newspaper articles published in selected national, metropolitan, regional and suburban newspapers on a randomly generated publication day during each month of 2009.

* A series of focus groups across four states held during 2010 and 2011, made up of social groups documented as being more ‘vulnerable’ during interactions with the news media (for example, people with mental illness, people who have experienced trauma, Indigenous people, people from a CALD/non-English speaking background, people with a disability) as well as mixed focus groups with participants from a range of groups that may be deemed vulnerable.

* Analysis of decisions of the Australian Press Council relating to complaints about media interaction with sources during ‘moments of vulnerability’.

Please note: Our submission to the Convergence Review filed on Friday, October 28, 2011, contains some of the material presented here, but this document also contains other material directly addressing questions raised in your Issues Paper. Some of the Chief Investigators from the project identified above may also be taking up the opportunity to make individual submissions to your inquiry. This submission is restricted to agreed information and insights from the Vulnerability Project team we believe is relevant to your work.

Insights and recommendations

We will still be undertaking our analysis and writing up our findings in the remaining months of our project, so we cannot provide you with conclusive findings at this stage. However, we can offer the following insights you might find relevant to your deliberations in your review of the effectiveness of current media codes of practice and the Australian Press Council, from the dynamic of the interaction between vulnerable sources and the news media. To that end, we have structured it to accord with the questions and issues as numbered in your Issues Paper, but have only addressed selected items.

1.2 Does this ‘marketplace of ideas’ theory assume that the market is open and readily accessible? Our research team was not established to consider broader policy and political aspects of its research into the interaction between the news media and vulnerable groups and individual sources. However, we offer the observation that the essence of sources’ vulnerability is often directly related to their relative powerlessness (real or perceived) when compared with the positions of power occupied by traditional media. Their interaction with individual journalists as representatives of these larger corporations is informed to some extent by that power imbalance, combined with other factors such as their ignorance of media practice and complaints procedures that might be open to them. Citizens’ vulnerability to journalism practices is not confined to their portrayal in the media or to their consumption of media products, but can also be impacted by the experiences of their interactions with journalists and researchers during the reporting and interview processes. Media intervention at crucial moments in the midst of a tragedy or even later when calling upon someone to recount a major event in their lives can be traumatic and can have long-term impacts on their emotional well being and mental health. It can also exacerbate existing psychological conditions.

2.1  If a substantial attack is made on the honesty, character, integrity or personal qualities of a person or group, is it appropriate for the person or group to have an opportunity to respond? The research group is of the view that an opportunity to respond to such attacks is only the starting point when considering this issue – and it is the common expectation of most laws related to serious attacks on individuals’ reputations as enshrined in defamation defences. But the technical adherence to such requirements by journalists and news organisations does not necessarily take account of the vulnerability of an individual source. While such citizens might be ‘offered’ a chance to respond they might not be in an appropriate state of mind or emotional position to either comprehend such an offer or to take advantage of it. Further, this relates to fundamental elements of ‘consent’ and to the common situation where such individuals are ignorant of media practice and incapable of understanding the consequences of their interaction with the media or feel powerless or overwhelmed when trying to amend their responses or to seek the complete withdrawal of their participation. In some ways it is not unlike the routine and formulaic ‘Miranda warning’ issued by police officers on the arrest of a suspect – the words might be stated but the implications might not be fully appreciated by the accused. Being able to “reply” or “complain” also implies a level of literacy or capacity on behalf of the person, which may be impaired in some sources who may be vulnerable (such as those from a non-English speaking background, some Indigenous persons and also some with an intellectual disability or mental illness and some highly traumatised persons). Currently, there is no other way to complain or to “reply” without a level of literacy, capacity and understanding of the processes that would make that happen. These considerations present a challenge to any ethical journalist or editor and to the regulators reviewing their behaviour: how can it be determined that the media organisation’s offer of an opportunity to respond was ‘reasonable in the circumstances’?

2.2 What factors should be considered in determining (a) whether there should be an opportunity to respond? (b) how that opportunity should be exercised? Would those factors differ depending on whether the attack is published in the print or the online media? Early in our own research project our group reached the important insight that, while there are certain groups in society whose members appear more likely to be ‘vulnerable’ in their interactions with the media (including the aged, people with a disability, people experiencing symptoms of mental illness, those impacted by the suicide of someone they know, people of non-English speaking background and Indigenous people) – other citizens who are not members of these groups can find themselves in situations of vulnerability through the circumstances of a news event. For example, the parents of an injured child will undoubtedly be traumatised by the event and might not be in a position to properly understand the offer of an opportunity to respond to a media inquiry, or the consequences of their decision to respond or not. This relates to other issues of consent discussed later. The group does not believe there is any difference between print or online media in such situations or in protocols that should be followed.

3. Is it appropriate that media outlets conform to standards of conduct or codes of practice? For example, should standards such as those in the Australian Press Council’s Statements of Principles apply to the proprietors of print and online media? 

Please see response to Q4 immediately below, which covers both Q3 and Q4.

4. Is it appropriate that journalists conform to standards of conduct or codes of practice?
If it is, are the standards in the Media Entertainment and Arts Alliance’s Code of Ethics (1999) an appropriate model? 
It is important that both individual journalists and their news organisations follow standards of conduct guiding their interaction with vulnerable sources. However, it seems inappropriate to have different sets of standards for the employers and their staff, when the staff are performing their journalistic roles as agents of the employers. Any separate standards for employers should relate only to that overarching administrative function – such as providing adequate resources for journalists to meet the conduct standards or obliging them to provide suitable space for corrections and apologies. As for the individual reporting behaviour, the employer organisation should simply be endorsing the expectations placed upon its journalistic staff by an agreed code of conduct/ethics.

5. Do existing standards of conduct or codes of practice such as those mentioned in 3 and 4, as well as those established by individual print and/or online media organisations, fulfil their goals?  We have come to the view after examining the variety of codes impacting upon journalists’ interaction with vulnerable sources that the era of converged media where journalists frequently work across platforms moots for either a single code of practice or at least uniform wording across the various codes. A reporter working for a single media outlet is often operating under the media outlet’s in-house code, the industry code, the MEAA Code of Ethics plus supplementary guidelines and the statutory and case laws that might apply to the particular interaction. As educators we know this is far too much for any single individual to absorb. Our submission to the Convergence Review identified at least six codes of practice and related documents that print journalists and editors need to navigate when dealing with ethical issues. This does not include the actual laws applicable or subsidiary documents such as the Australian Press Council’s Advisory Guidelines and Specific Standards, which may also be relevant to the circumstances. We are sure you will agree that a grasp on all these codes and their individual clauses is beyond the command of a single practitioner, particularly one facing a tough ethical decision under pressure from newsroom supervisors within a tight deadline. To illustrate the variation in wording, Table 1 groups the various codes of practice (excluding special guidelines developed by the Australian Press Council on many issues). [Blog readers: please email me at mpearson@bond.edu.au if you would like a copy of the comparative table.]

Our project’s focus on vulnerability and our work with psychologists specialising in the field prompts the following comments on the current codes of practice as they apply to sources in a situation of vulnerability:

o We suggest the term ‘consent’ requires further clarification by means of an explanation that some vulnerable interviewees might appear to be giving consent but in reality might be traumatised or in shock, might simply be responding to the authority of the reporter or might have a mental illness or intellectual disability which is not immediately apparent to the journalist.

o The various guidelines related to ‘Children and vulnerable people’ only address this in part. Our group agrees children are indeed worthy of special consideration but that other potentially vulnerable groups should be identified, including the aged, people with a disability, people experiencing symptoms of mental illness, those impacted by the suicide of someone they know, people of non-English speaking background and Indigenous people. Further, it should be noted that the circumstances of the news event itself can render an individual ‘vulnerable’ in its immediate (and longer term) aftermath, so journalists should be alert to signs that an individual might not be in any state to be giving an interview or revealing information. (Journalists could be provided with some additional information to help them decide how to proceed where it is possible that vulnerability has impacted their source’s ability to provide informed consent.)

o Dr Romano points out that additional care must be taken when the media deal with a vulnerable person, to recognise that children, and indeed many other categories of vulnerable people, may not have the confidence or social skills to decline a request by a media person for an interview. Children and other vulnerable people may not necessarily be able to anticipate the types of questions that they may face, thus not fully understand the consequences of consent. Once sensitive questions arise, they may not always feel as if they can control what they disclose and may feel pressured to answer questions that are disturbing to them.

o Consent must be considered ‘qualified’ rather than ‘absolute’. Dr Romano suggests the guidelines do not acknowledge the right to withdraw consent. Thus the guidelines may suggest inadvertently that consent is something that is only relevant at the beginning of a person’s interaction with the media. If a person has initially agreed to speak with the media, then it is also reasonable that they should be able to withdraw agreement at any time during an interview or other discussion intended for publication. Similarly, if a person agrees to have her/his personal details revealed, then s/he may rescind that agreement prior to the time that the information is published. This right should be respected unless a higher public interest is served by transmitting the material – such as exposure of a major crime or revelation of other matters of considerable public importance. Given the nature of news selection and production processes, it may not always be possible to withdraw content relating to a given individual if a request is made shortly before a newspaper is about to go to press. However, such requests should be accommodated unless time restrictions make it impossible to do so.

o Dr Romano also makes the observation that children and other vulnerable people may be less conscious of their rights to withdraw consent once they find their participation has caused discomfort. Even if children do have a sense of their right to withdraw, they may not have reached a stage in their development where they have sufficient confidence or social skills to express such preferences. As was discussed above, other vulnerable people may face a number of circumstances that similarly leave them less able to articulate a withdrawal of consent.

  • The codes could also recognise the fact that journalists themselves can be affected by trauma and in certain situations might unwittingly reveal private information about themselves or convey private emotions they would not want covered by other media. An example might be a reporter overcome by emotion while covering a tragic event, with other media publishing their very public breakdown, which happened this year in coverage of the Christchurch earthquake. The codes might accommodate guidelines to inform editorial decisions in this kind of scenario.

Media use of social media material: The Australian Communications and Media Authority (ACMA) recently published its ‘Review of Privacy Guidelines for Broadcasters’ (http://www.acma.gov.au/webwr/_assets/main/lib410086/ifc28-2011_privacy_guidelines.pdf). While the guidelines are aimed at broadcast media, their views on the use of material obtained from online social media are also relevant to print media. ACMA proposed that the publication of material obtained from online social media sites would not be an invasion of privacy ‘unless access restrictions have been breached’. This might be technically correct, however we suggest that the mainstream media’s use of social media material can deeply affect vulnerable and traumatised individuals and they should exercise caution in any use of such material. 

6. To what extent, if any, does the increased use of online platforms affect the applicability or usefulness of existing standards of conduct or codes of practice? The group believes the technology or platform being used is irrelevant to the expected standards of interaction with vulnerable sources. Of course, technology raises new issues such as that immediately above regarding the use of social media material, but fundamental ethical principles of truth, fairness, accuracy, transparency and equity should apply to content across all platforms. The research team particularly notes the challenges associated with allowing the ‘public’ to comment on stories that affect people who may be vulnerable. Editorial processes should be in place so that such comments sections – whether on the news media outlet’s website or social media presence – are moderated and comply with the media codes and other standards applying to situations where vulnerable sources are involved.

7. Can and should the standards of conduct or codes of practice that apply to the traditional print media also apply to the online media?  If this question relates to journalists working for news organisations operating in the online media environment, the response to question 6 applies. If, however, you are suggesting all online media content providers should follow journalistic codes of practice, serious issues arise regarding the definition of journalism and whether or not some new media providers identify with, and ascribe to, journalistic ethics and values. Our own study and views are restricted to those ascribing to such values.

9.1 Is there effective self-regulation of (a) print media and (b) online media by the Australian Press Council? Our research sheds some light on the Australian Press Council’s adjudication of complaints relating to newspapers’ dealings with sources in situations of vulnerability. ‘Effectiveness’ is a qualitative measure beyond the scope of our project and a thorough study would be needed. We have, however, identified only seven complaints regarding journalists’ interaction with ‘vulnerable sources’ adjudicated by the Australian Press Council over the 2008-2010 period. This indicates that either:

  • News media interaction with vulnerable sources is not as negative as our focus group members seemed to perceive;
  • Alternative dispute resolution techniques are effective; or
  • Complainants are not pursuing their complaints or are withdrawing them at an earlier stage.

On the latter point, it could well be that making a complaint to the Press Council requires knowledge that the complaints mechanism exists and a relatively high level of literacy about the steps involved in that process. Vulnerable sources may well have a desire to complain, but not the energy or competence at the time to do it.  This relies on third-party support to make the complaint – which is not always available. Dr Romano has noted that in training sessions with multicultural communities in South-East Queensland this year for another project that people often do not have much grasp of the processes, and when they get the documents that tell them how to reply or complain, people often do not have much sense of what to do with them. It is not just a question of literacy in terms of understanding English, but a real inability to grasp the complexity of the documents, the concepts that underlie them, and the resulting processes.

As noted in our disclosure of interests above, the Australian Press Council is an industry partner in this ARC Linkage Grant project.

We point out that ‘effective self-regulation’ might also include measures to increase the community’s understanding of media practices, including journalists’ interactions with vulnerable sources. This is not the only research the Australian Press Council has sponsored in recent decades. Many of its funded projects have explored issues of media ethics which have added to public and industry knowledge of practices, procedures, and problems. In addition, the APC has been a regular visitor to tertiary journalism programs, with its representatives running case studies in media ethics dilemmas, drawing upon its actual adjudications. As educators, we are confident this has impacted upon the workplace understandings and behaviours of our graduates. This is surely another element of self-regulation – helping train future practitioners in best ethical practice. A further aspect of self-regulation is the Press Council’s ongoing re-evaluation of its own role and guidelines in the form of the many submissions to parliamentary and other inquiries and the ongoing overhaul of its many principles and guidelines. Our point is that effective self-regulation can be defined more broadly than the simple adjudication of breaches.

9.3 Is it necessary to adopt new, and if so what, measures to strengthen the effectiveness of the Australian Press Council, including in the handling of complaints from members of the public (for example, additional resourcing, statutory powers)? Some of our focus group participants expressed the views that they were either ignorant of, unhappy with, or frustrated by the co-regulatory and self-regulatory systems in place when they made complaints or sought information about how they could complain. This indicates the current systems are either not working or that there is a perception within the community that they are not working. This supports an argument for the complaints procedures to be included in the codes of practice documents and advertised more broadly. This in turn relates to resourcing issues, but that is beyond the scope of our study. 

11. Would it be appropriate for such a model to include rules that would:

(a)               prohibit the publication of deliberately inaccurate statements

(b)               require a publisher to distinguish between comment and fact

(c)                prevent the unreasonable intrusion into an individual’s private life

(d)               prohibit the gathering of information by unfair means (for example, by subterfuge or harassment)

(e)                require disclosure of payment or offers of payment for stories

(f)                deal with other topics such as those currently covered in the Australian Press Council advisory guidelines? 

Any new model of regulation or self-regulation would surely need to strike a balance between media freedom/public interest and important rights, interests and vulnerabilities of other citizens. Our project is concerned more with items c and d in your list above. Our project has been informed by an agreed understanding that public interest considerations will sometimes excuse some intrusion into the lives of vulnerable sources, but that these occasions are rare and would need substantial justification. Our brief does not include extending this principle to firm recommendations on whether such models should be regulatory or self-regulatory. We ask only that the interests of the vulnerable be duly considered in the process, taking into account the issues we have raised above.

We are happy to provide further insights into our project and are available for further inquiries or assistance. Please feel free to email me at mpearson@bond.edu.au, project leader Professor Green at kerry.green@unisa.edu.au or Dr Romano at a.romano@qut.edu.au and we will refer you to our academic or industry colleagues who might best be able to help.

Yours sincerely,

Professor Mark Pearson

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How Steve Jobs helped us deliver some ‘NewSense’ and shaped our careers

The Time cover pic of Jobs with the 1987 NewSense article

By MARK PEARSON

RIP Steve Jobs. I just laminated the Time magazine cover from October 17, 2011, depicting Jobs sitting on his lounge room floor in 1984, nursing an early Macintosh computer.

As you can see from the image, I’ve also laminated an August 1987 story I wrote for Desktop Publishing Magazine chronicling our experiences launching one of the first university journalism student newspapers using Macs.

I left the national daily The Australian to start my academic career just on a quarter of a century ago next month – at the end of 1986. Earlier that year I had attended an Apple marketing seminar in North Sydney where I was introduced to the magic of desktop publishing on PageMaker from within that tiny box – which appears quite large by today’s iPad standards.

Not long after working with my students to create our desktop newsletter I returned to The Australian to show the editor our creation. “It’ll never take off,” he told me. “It’s Mickey Mouse. Look at those fuzzy edges on the headlines – it just doesn’t look professional enough.” Little did he realise it heralded the start of the greatest challenge newspapers had faced.

Graduates from that program started their successful careers a step ahead of their industry colleagues – and many have remained at the cutting edge ever since.

For the historical record and as a tribute to Steve Jobs, to those students in my first journalism class, and in memory of my late colleague Dr Charles Stuart who initiated the project – I reproduce that article here today. I still have on my filing cabinet the mounted pair of white shoes those students gave me when I left that institution the following year to join the foundation staff here at Bond University. Why the white shoes? Well that’s another very Australian story. Enjoy.

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Desktop Publishing Magazine, August 1987: pp. 20-22

Case Study: NewSense – Journalism students get savvy

Mark Pearson, a lecturer in journalism at the Darling Downs Institute of Advanced Education, reports on how journalism students are putting theory into practice – on the desktop…

There’s an adage that you should never let the facts get in the way of a good story.

Journalism students and lecturers at the Darling Downs Institute of Advanced Education have a new version: “Never let outmoded technology get in the way of a good education.”

It was with that philosophy in mind that we introduced an Apple desktop publishing system last year. The course has not looked back since.

Students use the system in tutorials to write exercises and experiment with sub-editing, layout and newspaper design.

By far the most important practical application of the technology is in the production of a weekly newspaper using desk-top – titled NewSense.

It is produced by nine students in the second and third years of their courses as a practical print media option.

At the start of this year students approached the course as just that – another unit they had to complete to qualify for that mystical piece of paper – an Arts degree.

Within a fortnight their attitude had changed markedly. In just two weeks they were an editorial team, co-operating to produce the first hard news publication seen on campus.

Now, 12 weeks later, each student has experienced at least four editorial roles and the newspaper has even broken important stories later picked up by the established local media.

The roles of editor, chief-of-staff, chief sub-editor, sports editor, production editor and reporters are filled by members of the NewSense team. Junior reporters and sub-editors are recruited from among the 120 other journalism students on campus.

Circulation is just more than 250 each week and cannot grow much beyond this while a photocopier is used for printing. Readership is higher than the circulation figures portray. Copies are sold for five cents each to ensure an interested readership – the philosophy being that people will not buy a copy if they do not intend reading it.

Extra copies are filed in the library and posted on notice boards throughout the Institute for the benefit of those who miss the small distribution run.

Servicing the Institute community with news is only a secondary function of NewSense. Its primary function is an educational one. Even if the circulation was only 10, it would still be serving the primary purpose which is to provide a newsroom training experience for prospective journalists.

We see the technology as a means to the educational end, rather than the end in itself. The oohing and aahing at the wonders of desktop publishing has passed, and the miraculous process of on-screen pagination is largely taken for granted.

The students are products of a compuer generation and are not taken aback by the wonders of desktop publishing as an innovation. For them, the Apple Macs and the LaserWriter are simply pieces of electronic machinery which help them put out their weekly publication.

All are highly intelligent human beings, but none fully comprehend the time being saved each time they change the column width on their page and place another leg of text into a pre-determined layout.

Yes, pre-determined layout. I believe one of the pitfalls of desktop publishing is the temptation to leave the page design process until the copy is being placed on the page.

Students are encouraged to put traditional pen-to-paper layout skills into action before going near the pagemaking facilities.

Sure, things may not fit perfectly to plan, but to leave such important decisions to the technological end leads to a jigsaw puzzle mentality rather than a carefully designed, aesthetic news layout.

The same applies to typefaces.

We have all seen the typographical nightmares created by people let loose on a desktop publishing system for the first time. These do not occur on NewSense.  The students stick to standard Times face for all headings and text.

Some Geneva is used in the newspaper’s flag, and experiments with other faces are allowed in advertisements, cartoons and pointer boxes. However, the all-pervading Times face gives a sense of design uniformity to the production and reinforces recognition for the readers.

Photocopying is by no means the best form of printing, but we have learned to adapt the technology to suit the method.

We have found that solid reverses wash out badly on photocopying, while 80 per cent screens remain fairly well in tact.

We find we occasionally lose 20 per cent screens, but anything between the 20 per cent and the 80 per cent seriously diminishes legibility.

The Apple system is in a specially designated computer laboratory.

The networked system includes five Fat Macs, two Macintosh Plus terminals with disk drives, an Image Writer and an Apple LaserWriter.

A Cleveland translator allows text transfer between a large bank of IBM PCs and the desktop publishing system.

The course has had an AAP news wire service in operation in its newsroom for the past 10 years.

The next step is to have this connected to the IBMs and Macs to allow students to emulate the copy tasting and story placement processes of a daily newspaper.

As it stands, any AAP copy the students wish to use in NewSense must be keyed into the system before it can be handled on screen.

This is not necessarily a bad thing, because it encourages students to carefully vet the AAP copy rather than accepting it carte blanche.

The long-term plan is to expand NewSense to a daily newspaper with a broader circulation base. There are 12 tertiary institutions in Australia offering journalism degrees. The Darling Downs Institute is the first to introduce a desktop publishing system.

One side benefit of NewSense is that it adds a dimension to students’ cuttings files to show prospective employers. Although it is “only a campus newspaper”, a laser-printed cutting in a portfolio looks much more impressive when job-hunting than a standard old typewritten cutting from a stencilled publication.

In many ways the system puts students ahead of their prospective employers. They may be able to teach them a little about pagination when they enter the workforce, since industrial demarcation has prevented full pagination being introduced into daily newspapers.

Another Imagewriter is on order so a Thunderscan program can be implemented to allow photographs and line graphics to be inserted.

The desktop publishing system allows a reinforcement of the basic skills of spelling, writing, layout and sub-editing – all essential features of a journalism course. It also puts the printing process in the domain of the journalist, thus making him or her much more aware of the reasons behind deadline constraints.

Speaking of which, you’ll have to excuse me. Our weekly news conference is just about to start.

© Mark Pearson 1987 and 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer. My only advice is that you consult a lawyer before taking any legal risks.

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My top five media law topics for country newspaper editors

By MARK PEARSON

Address to the annual conference of the Queensland Country Press Association at Palm Meadows Radisson, Gold Coast, October 15, 2011.

Big city newspaper editors might perceive their provincial peers as ‘oh so last century’, but their country cousins have the basic ingredients to outlast most other print media in the Web 2.0 era.

The 21st century publishing environment is all about niche markets with a strong sense of community – real and virtual. And country newspapers already have that in spades.

But the Internet and social media present legal traps a 1980s provincial newspaper journalist could never have imagined.

These are my top five.

  1. You’re liable wherever you’re downloaded. It’s old news now that Australia’s High Court was the first to decide that you could be sued wherever your material is downloaded in the 2002 case of Dow Jones v. Gutnick. But the message has still not gotten through to many editors and journalists who continue to think locally when their defamation and contempt is actually sailing through the ether to litigants and prosecutors in other jurisdictions. It moots for small country newspapers keeping their news in their print edition – at least you can contain your circulation to just one or two jurisdictions that way and your parent company won’t be sued or charged somewhere else over your online oversight. That goes for contempt, defamation, breach of suppression orders and other reporting restrictions in other states and territories. (It might also add value to your print edition if readers know they can read all that saucy material about over-the-border happenings in your small local newspaper.)
  2. Your website keeps you liable – take it down and boost the value of your print archives. There are, of course, all sorts of reasons why you want a Web or social media presence for your printed provincial newspaper. But you might think twice about leaving your news publicly available for too long after publication. That’s because if you leave the material on your servers it might be considered ‘republished’ each time it is downloaded, as Kiwi lawyer Steven Price has advised. Australia’s limitation period for defamation law suits is one year – but the clock starts ticking again every time someone downloads the story so you finish up having permanent liability if you leave it searchable within your site. This new permanence of stored material also creates problems for digital archives – as lawyers Minter Ellison have pointed out. Be especially careful not to link current matters – particularly court stories – to previous coverage. The best approach is to take all steps to withdraw any dubious material as soon as possible. If others choose to forward or republish your defamatory material, it has hopefully become their problem rather than yours.
  3. In Australia, you’re liable for the comments of your ‘friends’ and correspondents. Some countries like the US offer publishers and bloggers complete immunity from the comments of others on their sites, and Internet Service Providers get some protection in most Western democracies. But you will normally be required to take offensive or illegal material down once it has been brought to your attention. That’s certainly the case in Australia. Earlier this year an Australian Federal Court found a health company was responsible for Facebook and Twitter comments by fans on its account in defiance of a court order that the company not make misleading claims about its allergy treatments. The court ruled that the company should have taken steps to remove the comments as soon as it had become aware of them, as Addisons Lawyers explained. For country newspaper editors, this is a good argument for treating your website forums just like your good old fashioned letters pages – and vetting comments very carefully for legal issues before you post them. Moderate before publishing. Facebook makes this harder, but at the very least you should be deleting risky comments the instant they are posted. Queensland Police learned that lesson earlier this year when there was a spate of prejudicial comments from citizens about suspects on their Facebook wall. And just last week the Queensland Supreme Court ordered Google to reveal the identity of those behind a website defaming a Gold Coast entrepreneur and motivational speaker.
  4. ‘Pssst … off the record … source confidentiality is dead’. Much has been made of Australia’s new federal shield laws allowing journalists and bloggers to protect their confidential sources. For a start, it only applies to Commonwealth and NSW cases, and even there the courts still have a discretion to force journalists to reveal their sources if there is a greater public interest in the question being answered. But really, who can hope for any real level of confidentiality or secrecy in their dealing with sources in the modern era? The new surveillance regime means both the journalist and the whistleblower are traceable via a combination of technologies – phone calls, emails, location tracking, social media tagging and check-ins, and CCTV cameras to name just a few. It doesn’t take much for an organization or a government agency to be able to put two and two together to work out who was in communication with a reporter at a certain point in time. Even Bernstein and Woodward would have a hard time keeping Deep Throat confidential in 2011 with the phones in their pockets betraying their movements and the security cameras in the public park recording their secret rendezvous. Your top investigative reporters for national and international media outlets may have techniques to navigate all this, but I’d suggest your average provincial reporter deal with their sources on a strictly ‘on the record’ basis.
  5. Your copyright … get over it! Intellectual property law can get seriously nasty and complex, so I certainly wouldn’t recommend country newspaper editors ramping up their plagiarism of the work of others or cut-and-pasting web-based material into your own stories. While there are generous defences available in fair dealing for the purposes of news, commentary and parody, you’d need an IP lawyer to tell you whether you are working within them. But in this rampant international free exchange of information you’re sending all the wrong messages when if you try litigation to pursue your own organisation’s copyright in your news material. US newspaper group the Denver Post has ended up with egg on its face after outsourcing its IP litigation to a so-called ‘copyright troll’ called Righthaven. Their pursuit of small players for thousands of dollars in damages has backfired and looks like costing them dearly in reimbursements, lawyers’ fees and bad PR. Unless you are part of a large group taking on the blatant commercial pirating of your IP by another major operator, I think you’d be best focusing your attention on building your print and online markets by being first with the local news that matters. If someone steals your material afterwards, send them a letter politely asking for acknowledgment. Better to be a caring and sharing corporate citizen in your town than the ogre that takes the locals to court.

© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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Update: FIVE Australian media inquiries at once: your guide to the mayhem

By MARK PEARSON

N.B.: ACMA privacy inquiry added as #5 below.

There are five major federal inquiries into Australian media regulation under way, with considerable duplication of their terms of reference.

The technological challenges of convergence and international concern over journalists’ privacy intrusion are informing the debate about the issues and will likely shape their outcomes.

The five simultaneous reviews have caused a duplication of time, effort and resources for those facing the consequences of their outcomes. Interested parties might need to file up to nine submissions covering the issues papers already released and also appear at the various hearings.

I am summarising the key elements of each of the five here for the benefit of journalists, lawyers and researchers who, like me, are confused by this national inquiry-fest on a multiple fronts.

The inquiries (with hyperlinked URL), their terms of reference, issues papers, and submission deadlines are as follows:

 

1. Convergence Review

The Australian Government’s Convergence Review of the regulation of media and communications was announced in December 2010.

  • Its terms of referencerequire it to review the current policy framework for the production and delivery of media content and communications services in the light of convergence and:
    • develop advice for the government on the appropriate policy framework for a converged environment;
    • advise on ways of achieving it, including implementation options and timeframes where appropriate; and
    • advise on the potential impact of reform options on industry, consumers and the community.

It also has to inquire into and advise on:

  • whether the existing regulatory objectives remain appropriate in a converging environment; and
  • if so, whether the regulatory approach embodied in the current policy framework remains the most effective and efficient, and
  • its preferred alternative regulatory or non-regulatory measures to form a new framework and the principles that will underpin it.

It is required to ensure that media and communications services are provided within an environment that fosters competition, is technology-neutral, encourages a diversity of voices, and protects Australian culture, community values and citizens’ rights.

On September 19, the review released five issues papers addressing:

Submissions close on October 28. The Convergence Review’s report is due by the end of March 2012.

 

2. Independent Media Inquiry

The Independent Media Inquiry was announced on September 14 (supplementary to the Convergence Review) to provide a “separate and distinct examination of the pressures facing newspapers, online publications and their newsrooms, as well as the operation of the Australian Press Council”. It is due to report by February 28, 2012. Its terms of reference require it to examine:

  • the effectiveness of the current media codes of practice in Australia, particularly in light of technological change that is leading to the migration of print media to digital and online platforms;
  • the impact of this technological change on the business model that has supported the investment by traditional media organisations in quality journalism and the production of news, and how such activities can be supported, and diversity enhanced, in the changed media environment;
  • ways of substantially strengthening the independence and effectiveness of the Australian Press Council, including in relation to online publications, and with particular reference to the handling of complaints;
  • any related issues pertaining to the ability of the media to operate according to regulations and codes of practice, and in the public interest.

On September 28, the inquiry released an issues paper detailing its priorities. Submissions are due by October 31.

 

3. National Classification Scheme review

The Attorney-General asked the Australian Law Reform Commission on March 24 to investigate the National Classification Scheme and review:

  • existing Commonwealth, State and Territory classification laws;
  • the current classification categories contained in the Classification Act, Code and Guidelines;
  • the rapid pace of technological change;
  • the need to improve classification information available to the community;
  • the effect of media on children; and
  • the desirability of a strong content and distribution industry in Australia.

It released a Discussion Paper on September 30, and has called for online submissions by November 18. The discussion paper notes that news and current affairs are likely to be exempt from any classification regime. The ALRC’s report is due by January 30, 2012.

 

4. Commonwealth Government’s Privacy Issues Paper

The Australian government finally released a Privacy Issues Paper on September 22 addressing recommendations for a new statutory tort of privacy proposed by the Australian Law Reform Commission in its 2008 report Report 108: For Your Information: Australian Privacy Law and Practice (2008).

The paper asks:

  • whether new technologies create a need for new laws to protect privacy;
  • whether there should be a statutory cause of action for serious privacy invasion;
  • what standards should apply;
  • how other interests should be balanced (particularly free expression);
  • what defences should apply; and
  • several other questions related to any implementation of a new tort.

Submissions are due by Friday, November 4.

 

**UPDATE: 5. The Australian Communications and Media Authority (ACMA) Review of privacy guidelines for broadcasters IFC28/2011

The ACMA is reviewing the privacy and intrusion provisions of its various broadcasting industry codes of practice. Its original guidelines were introduced in 2005, and this is their first review.

It has released reviewed guidelines for comment in Word (286 kb) and PDF (230 kb) formats, suggesting new provisions relating to privacy intrusion and stories involving vulnerable people and children.

Its recommendations are based upon its commissioned research reports Community research into broadcasting and media privacy (2011) and Australians’ views on privacy in broadcast news and current affairs (2011).

It states it has considered:

  • the relevant provisions of the broadcasting codes of practice
  • the ACMA’s broadcasting investigations concerning privacy since August 2005
  • qualitative and quantitative research into attitudes to privacy, commissioned by the ACMA between May and September 2010
  • the Australian Law Reform Commission’s report 108 For Your Information: Australian Privacy Law and Practice
  • developments in the law.

Submissions are due by October 7, so act fast if you have a comment!

Clear as mud now? I’m looking forward to reading your submissions. 😉

© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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Why the Australian Government’s media inquiry is fraught

By MARK PEARSON

The Federal Government’s announcement of an ‘independent inquiry into the Australian media’ yesterday might well be a positive development if it were not politically driven, confused in its objectives and artificially narrow in its focus on the print media alone.

A ripple effect from the UK News of the World scandal combined with the machinations of a minority Australian Labor government to trigger this new inquiry, billed as a subsidiary of the existing Convergence Review of telecommunications and broadcast media regulation.

While it is described as ‘independent’ – chaired by retired judge Ray Finkelstein QC ‘assisted’ by University of Canberra journalism professor Matthew Ricketson – it has set off my press freedom alarm bells for other reasons.

Those individuals are excellent choices, but sadly the politician who announced it – the Minister for Broadband, Communications and the Digital Economy Stephen Conroy – has ‘form’.

He has long been the vocal advocate of an Internet filtering scheme for Australia and has only been prevented from introducing such an unworkable vehicle of web censorship by his lack of numbers in the existing Parliament.

Further, he has been at war with Rupert Murdoch’s News Limited over its coverage of his government and has accused it of pressing for ‘regime change’.

Yes, Prime Minister’s Sir Humphrey Appleby advised: ‘Never hold an inquiry unless you know what its outcomes will be’. If the minister’s advisers are working to that script, then media freedom advocates might well be worried.

While Senator Conroy announced the inquiry will focus on newspapers and their online operations, the terms of reference promise much broader objectives.

Focussing on the print media seems at odds with the overarching Convergence Review, particularly if other media and their codes of practice are not going to get the same level of attention as their newspaper cousins.

The terms of reference of this new media inquiry require it to report upon:

a) The effectiveness of the current media codes of practice in Australia, particularly in light of technological change that is leading to the migration of print media to digital and online platforms;

b) The impact of this technological change on the business model that has supported the investment by traditional media organisations in quality journalism and the production of news, and how such activities can be supported, and diversity enhanced, in the changed media environment;

c) Ways of substantially strengthening the independence and effectiveness of the Australian Press Council, including in relation to on-line publications, and with particular reference to the handling of complaints;

d) Any related issues pertaining to the ability of the media to operate according to regulations and codes of practice, and in the public interest.

These are important issues and worthy of considered investigation, but it is hard to see how an examination of the print media in isolation can resolve them. If there is a News of the World style of tabloid journalism in operation in Australia, you will find it in the two main commercial television networks’ evening ‘current affairs’ programs – Today Tonight and A Current Affair – not in genuine journalism and not in the print media.

There is a mishmash of in-house and industry codes of practice in operation as well as the Press Council’s Statement of Principles and the iconic but rarely enforced Media Alliance Journalists’ Code of Ethics.

Their review and a move to uniformity would be relatively easy. Most cover common values and ethical principles.

But the problem is not in their wording but in their dissemination and enforcement.

Most journalists operate under three such codes simultaneously – their own corporation’s code, an industry code, and the broader journalists’ code. Test any reporter on all three and my guess is they would fail dismally.

Your average citizen knows even less and does not really know where to file a complaint if they have one.

An important Press Council function has been the referral of complaints to other relevant bodies because they relate to different media or the behaviour of individual reporters rather than the outlets themselves.

The Press Council has done some great work over many years, particularly in its sponsorship of research and in its representations to parliamentary inquiries. But despite ramping up its complaints mechanisms it still cops cynical clichéd animal metaphors to describe its efforts, labels like ‘toothless tiger’ and ‘publisher’s poodle’.

Like much humour they are based on some truth, with the Council’s maximum penalty as a self-regulatory body being a request to the publication to publish its adverse finding, and its publisher-based funding raising questions about its independence. Funds have been slashed in recent years, as I have reported in The Australian.

The Council’s fundamental problem is that it has tried to be both an advocate of press freedom and an adjudicator of complaints against newspapers. While it has performed both tasks remarkably well with scant resources, it will be forever open to criticism until that dichotomy is addressed.

Its new chairman Professor Julian Disney is well aware of the problem and has been actively pressing for more funding and a cross-media regulatory role.

However, his expressed hope this week that the inquiry might lead to government funding should sound shrill alarm bells.

At what point does a government-funded body lose its ‘self-regulatory’ status? Would government funding of the Press Council trigger new animal metaphors as critics question the link between the government of the day and its self-regulatory decisions?

Perhaps ‘Labor’s lapdog’, the ‘Coalition’s fat cat’ or the ‘Greens’ gerbil’?

Seriously, though, there are some effective models for government funding of truly independent enterprises without government interference. The ABC is one that has worked relatively well for almost 80 years, although its board nominations and programming decisions have sometimes been questioned.

There are already hundreds of laws controlling the media in this country. I have built my research and publishing career around teaching and writing about them. We already have a government-funded regulator in the ACMA.

And we already have a government-funded self-regulator in the ABC’s Media Watch program. For mine, it is the most effective and best known of them all.

Instead of more regulation of the media, we need better public access to the complaints and legal mechanisms that already exist.

A better public ‘spend’ than greater regulation would be on more in-service training of journalists in sound legal and ethical practice, school and public education campaigns about media responsibility, and the establishment of media complaints referral services.

Government funding of self-regulatory bodies is a slippery slope and, despite its eminent leadership, this inquiry carries way too much baggage to inspire confidence.

© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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Shorthand vs. new recording methods as evidence in court #journalism #medialaw #law

By MARK PEARSON

Just how do journalists’ shorthand notes stand up against other means of recording interviews as courtroom evidence?

That is a question that has puzzled many a journalist, editor, media lawyer and journalism educator, particularly in countries like Australia, New Zealand and the UK where shorthand is usually required of entry level journalists.

Guardian columnist Professor Roy Greenslade recently questioned its value in the modern era and gave examples of where its less than perfect use stood to damage media defendants’ cases.

I worked with journalist and lawyer Jasmine Griffiths to examine this question in an article published in the latest issue of the Media and Arts Law Review ((2011) 16 Media and Arts Law Review).

We reviewed the laws of evidence and applied the Australian tests to compare the likely admissibility and weight of different journalistic records of interview. This is a summary of our findings…

New technologies have changed the way journalists gather news.

While the basic role of a journalist to find and report news remains unchanged, technology savvy reporters have embraced the digital age and are using technology to improve the way they operate.

Journalists now employ a variety of technologies during interviews to record notes:

  • Taking shorthand (or some hybrid shortform) in notebooks;
  • Typing notes directly into the computer;
  • Recording telephone conversations with listening devices;
  • Using digital recording devices to store audio on memory chips or downloading audio files on to computers;
  • Using mobile phone technology and voice recording applications;
  • Conducting interviews via email, text messaging (SMS) or instant messaging; and
  • Using Facebook, Twitter and other social media as a source of quotes and photos.

The prevalence of technology poses a unique problem to news organisations seeking to defend defamation proceedings. New technologies call for new interpretations of established rules. However, both the courts and the legislature have failed to keep pace with technological developments, leaving the legal status of some digital evidence uncertain.

During research we canvassed case law and the rules of evidence to determine the evidential status of common industry practices for recording and storing information.

An understanding of how evidence laws apply to journalists’ notes would allow journalists and media organisations to assess their own methods and develop better working practices to avoid the costly embarrassment of having their evidence struck out by a court.

But we found it was difficult to predict how a court would determine the question of admissibility of, or in the alternative, the weight prescribed to evidence. The decision in each case falls on the facts.

A journalist’s notebook may be compelling as evidence based on the fact it is likely to be the only contemporaneous record of an interview or conversation. However, even an impeccable notebook where every interview is dated and every page accounted for can be problematic for the courts if it cannot be read by an ordinary person.

Quotes recorded in shorthand require translation and while it is possible an expert might be engaged, it is far more time and cost effective for journalists to provide a transcript of their notes.

This is particularly so where journalists have developed their own unique or hybrid shorthand style.

Some news organisations have conducted comprehensive training and strict requirements on note-taking and storage, while these practices have been largely ignored in many others.

Practices also vary widely among individual journalists. This could be problematic for a media defendant’s case if a story written by a journalist whose notes did not lend themselves to being good evidence later became the subject of defamation proceedings.

Traditionally when it seemed a journalist or their work might become involved in legal proceedings, whether by what they saw or heard or by what they published, their notes of interviews and associated research materials were gathered and stored in case they were required as evidence in a trial.

A journalist’s notebook was viewed by the courts as compelling evidence based on the notion that records taken during or immediately after an incident or conversation were more likely to portray an accurate account of the facts than witness testimony given months or years after the event.

But reporters’ notebooks were not specially valued because they were kept by journalists, more because contemporaneous notes are valued when taken by any record-keeper.

Where it can be proven that a journalist (or any record-keeper) has an established system of recording information a court will likely place high value on such evidence. Former New South Wales education minister Terry Metherell’s daily diary accounts of conversations with then Premier Nick Greiner were found to be compelling evidence before the Independent Commission Against Corruption in 1992.

The court will look to the methods of the note-taker and veracity of the notes, regardless of the individual’s occupation.

It is not the fact that the interviewer is a journalist that adds weight – more the issues of whether shorthand speed and notebook management practices win the court’s confidence in the record of the interview.

In 2004 the Mosman Daily in suburban Sydney successfully defended a defamation action brought by the proprietors of a real estate business as a result of an article about a dispute with their co-tenants sharing the premises. During the hearing the court heard evidence from the journalist who wrote the story and the tenants who had contacted the paper, along with each of the plaintiffs. Justice Hoeben stated: “I did not find (the first and third plaintiffs) to be impressive witnesses. Their evidence was at times internally contradictory and evasive… Where (their) evidence is in conflict with that of (the tenants), I prefer the evidence of (the tenants)”.  The lesson for journalists who are called upon to give evidence in proceedings is that the court will look favourably upon witnesses who are honest and give a fair account of their version of events.

In Field v Nationwide News Pty Ltd, a Sunday Telegraph journalist reporting on a Blue Mountains hotel that had fallen into disrepair was forced to recount her conversation with the proprietor to the court in circumstances where their recollections were very different. The trial judge concluded the journalist was more likely to be telling the truth based on the fact that she took notes of the conversation soon after it occurred, separate witness testimony supported her version of events and, importantly, she was a “credible and straightforward witness”. This indicates that even a journalist’s recollection of the contents of an interview without supporting evidence might alone outweigh the recollection of the interviewee.

However, while a court may prefer a journalist’s recollection over that of another witness it may not be enough to convince a court to find in their favour. The matter of Zunter v John Fairfax Publications Pty Ltd involved a claim for defamation over an article published in the Sydney Morning Herald which suggested the plaintiff caused a bushfire by carrying out an illegal backburn. The journalist who wrote the article produced accurate notes of her conversations with the local fire chief, which were not in dispute. The problem for Fairfax was that the story had been edited at the last minute to include information provided by the photographer who interviewed the plaintiff in the absence of the journalist. The court accepted that “not being a reporter, (the photographer) did not take notes of the conversation he had with Mr Zunter” and concluded the photographer’s evidence was “more likely” to be accurate than the plaintiff’s. But the plaintiff was still awarded $100,000 in damages.

One of the key principles of the rules of evidence is that any evidence adduced must be capable of being tested in court. This means that evidence will be subject to examination, cross-examination and, if necessary, re-examination in order for the court to ascribe weight to evidence and determine witness credibility.

In the case of journalists’ notes, “real” evidence – that is, the physical notebook – will almost always be accompanied by testimonial evidence by the person who made the notes to provide context and translation as needed. This may indeed present the opportunity for expert evidence from a shorthand instructor on the translation of the notes.

This process can be a professional minefield for journalists called into the witness box. Their practices and credibility become subject to public scrutiny among their peers, as BBC journalists Susan Watts, Andrew Gilligan and Gavin Hewitt discovered when they were called upon to give evidence at the UK’s Hutton Inquiry in 2003 into the suicide death of British defence expert Dr David Kelly after he was exposed for leaking intelligence information.  During the hearing, the journalists were questioned and at times publicly criticised for their working practices, later prompting the BBC to issue new editorial guidelines on note-taking. The inquiry highlighted the importance of taking and keeping good notes.

The journalists’ shorthand, longhand and hybrid notes still sit at the inquiry’s website for the gratification of those interested in the subject.

As Greenslade illustrated, audio recordings of interviews and conversations are the most effective shield against accusations of sources being misquoted and, if dealt with properly, is convincing evidence in court.

If a media defendant can produce an original, unaltered recording of interviews given voluntarily it will be very difficult for a plaintiff to argue against the recording being admitted in evidence.

For this reason, the solicitors for Jack Thomas were unable to raise successful arguments against admitting an ABC Four Corners interview in evidence in an Australian terrorism trial. He had made certain admissions on tape in the media interview.

Difficulties arise when audio recordings have been compromised or recordings destroyed before a claim or writ has been served.

While in earlier times journalists were advised to archive tapes, modern day Dictaphones, mobile recording devices and smart phones are far more likely to record the contents of an interview on to a memory card, which can be difficult to preserve physically and expensive to replace.

The advantage of digital recordings is that they can be downloaded on to a computer using speciality software and stored electronically. In reality, time pressed journalists may be tempted to record the quotes they need and then erase interviews in order to free up memory on their recording devices.

This can have serious evidential implications.

One of the key traps journalists may face in having their audio recordings admitted as evidence is where questions are raised as to the legality of the recording.

Journalists may find themselves relying on recorded telephone exchanges or secret recordings of conversations in circumstances where the source was unaware they were being recorded. In most jurisdictions such recordings would be held to have been illegally obtained in contravention of surveillance or listening devices legislation.

If a court follows the black letter of the law, evidence of recordings which were illegally obtained would be rendered inadmissible. This is particularly so in criminal cases where the overriding interest is justice and a person’s constitutional right to a fair trial. However, civil cases may fall within a grey area where illegal recordings may be received in evidence.

It is not uncommon for journalists conducting telephone interviews to type notes of their conversations directly into the computer. Typically these notes are entered into a word processing program or recorded on screen using software employed by a newsroom to write, file and edit stories.

While this method may assist some journalists in taking down conversations and expediting the writing process, it presents a challenge to journalists who are called upon to defend their stories. Often the story itself will be the only evidence of a conversation having taken place.

Where notes have been preserved (i.e. the journalist saved the document in which they recorded the interview) it may be difficult to convince a court that the notes are in their original, unaltered state.

The potential problem with electronic records of interviews was raised in the Hutton Inquiry. Journalist Andrew Gilligan told the Inquiry that soon after an informal meeting with a defence official he recorded his recollection of the conversation on a personal digital assistant for later use in a story.

While ordinarily such evidence might be regarded highly because of its contemporaneous nature, in this case it was suggested he had later amended the notes when it became clear he would have to produce his notes to the inquiry.

As a result, two forensic computer analysts were called as expert witnesses to testify as to the reliability of the records at great expense and embarrassment to the BBC.

Lawmakers have sought to clarify the status of electronic evidence by introducing statutory provisions dealing specifically with computer-produced evidence.

While emails may be saved or archived, the same cannot always be said of more transient forms of communicating such as text messages on mobile devices or information gained from social networking sites. Facebook and Twitter provide fertile ground for journalists seeking information about a source.

However, the ephemeral nature of social networking combined with the ability of users to control the information that is shared publicly may present a problem for journalists who publish information gained via such means.

In these circumstances, a prudent journalist may print off the relevant information or store it in some other permanent form.

In addition to keeping good notes of interviews and conversations, journalists should keep a record of phone calls and other attempts made to contact a source or verify information before it is published.

In order to establish a defence of fair comment, honest opinion or qualified privilege in defamation proceedings, a journalist must prove good faith.

This can be difficult to prove without evidence to support the claim that a journalist acted fairly. The statutory defence of qualified privilege will also require evidence that a journalist at least made an attempt to provide a balanced story.

Section 30 of the Defamation Act 2005 (NSW version, but nationally uniform) states that when deciding whether a publisher’s behaviour was reasonable in the circumstances “a court may take into a range of factors including whether a reasonable attempt was made to obtain and publish a response from the individual being defamed and other steps taken to verify the information published”.

In other words, the Act effectively imposes record-keeping obligations on journalists who may wish to use the defence in potential legal proceedings. However, many journalists are unaware of these requirements until after the fact, at which point a lack of evidence may preclude them from successfully arguing a defence.

A basic understanding of the rules of evidence by news organisations and individual journalists would assist reporters and their editors in developing improved newsgathering and information storage practices.

While there are sometimes safety nets for journalists who have had less than meticulous note-taking and file storage practices, news organisations and tertiary programs should be emphasising best practice in notebook and file management and imbuing journalism students and graded reporters with the importance of preserving records of interviews.

While jurisdictional differences in evidence law might impact on the advice given by media lawyers, it should be sufficient for journalists and their news managers to understand the basic principles and incorporate them into their daily newsgathering and file management practice.

The challenge to journalists, their managers and their lawyers is that the laws of evidence are complex and remain unsettled, particularly in respect of technology-based evidence. As a result, it is difficult to anticipate how a court might receive a journalist’s evidence where new methods and technologies have been applied in practice, particularly if suitable records have not been kept or if some of the information has been obtained in breach of other law.

It would certainly be premature to call for the elimination of shorthand from industry entry requirements.

However, media outlets need to look carefully at their double standards. Newspaper companies insist upon 120 words per minute of shorthand for entry level recruits but do not apply the same requirement to the experienced reporters they hire and sometimes waive the shorthand speed for star rookies who excel in other areas.

It’s a little like a commercial airline poaching obese and sickly pilots from its competitors while insisting its entry level pilots pass a rigorous fitness test.

Whether or not they continue with shorthand, media outlets need to look carefully at their collection and storage of interview records in whatever format, and to train their staff in basic protocols for the recording and filing of interviews.

© Mark Pearson 2011

Disclaimer: While I write about media law and ethics, nothing here should be construed as legal advice. I am an academic, not a lawyer! My only advice is that you consult a lawyer before taking any legal risks.

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